Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2024 par Alpine Inn Booking Team, Gestion de l’hôtel
Hi, Vincent. Thank you for staying with us. I would like to apologize for not exceeding your expectation. Your satisfaction is most important to us and we will be using your feedback to implement improements to ensure we offer a better experience for guests in the future.We hope see you again. Sincerely.
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 31 juill. 2024 sur Expedia
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The room was very rundown and could use a renovation. They had a very large flat-screen tv, but they only had basic cable so the picture was terrible. The AC unit took forever to cool the room which was very uncomfortable as we were there during a heatwave. The price of the room was quite high considering the condition of the room. I've stayed in much nicer places for more reasonable prices. It was a mediocre stay, not terrible but not great either.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very run down and old facility. Grounds are unkept and it looks almost abandoned from the outside. Lots of handwritten signs stating various fines for not cleaning kitchen or using rags. Not a good vibe in any way, would not recommend or stay again.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Room was clean and cozy. The access door was hard to unlock and TV service was poor
par un voyageur de Parkland county
Publié le 24 juill. 2024 sur Expedia
The property may look like an older motel , but the rooms look like they have been newly renovated very well done we enjoyed our stay in Valemont BC
We were there the night that Jasper national Park town site was evacuated because of forest fires and the town of Valemont look like it was in chaos, but all went well for everyone considering the situation. Thank you Valemont and the staff of Alpine Inn
We left at 4 AM in order to find the proper detour away from the forest fires to get back home
MM
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Kevin, Gestion de l’hôtel
Dear Marcel,Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us at Alpine Inn. Providing exceptional service for our guests is always our top priority. It was a pleasure to have you stay with us, and we sincerely look forward to welcoming you back in the not-too-distant future.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Kevin, Gestion de l’hôtel
Dear Chris,Thank you for taking the time to share your feedback. We value all guest experiences and are disappointed to learn that we might have not met your expectations during your stay. We continuously strive to improve and provide exceptional service to all our guests. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Kevin, Gestion de l’hôtel
Dear Steven,Thank you for taking the time to share your feedback. We value all guest experiences and are disappointed to learn that we might have not met your expectations during your stay. We continuously strive to improve and provide exceptional service to all our guests. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and exceed your expectations in the future.