Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2024 sur Expedia
La chambre sentait la cigarette
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Cher Alain Lapointe,Nous vous remercions d’avoir complété le sondage concernant votre récent séjour dans notre établissement.Au nom de toute notre équipe, je tiens à m’excuser de ne pas avoir dépassé vos attentes. Votre satisfaction nous tient à cœur, et nous utiliserons les commentaires que vous nous avez fournis pour mettre en place des améliorations afin d’offrir une meilleure expérience aux futurs clients. J’espère que vous envisagerez de séjourner à nouveau chez nous, afin que nous puissions avoir une nouvelle occasion de vous offrir une expérience supérieure.Cordialement, Vsevolod Martyniuk Assistant Chef de Réception
par un voyageur
Publié le 16 mars 2024 sur Expedia
Hot tub wasn’t bubbling, shower water was either very hot or too cold…
Otherwise great stay
Commentaires de Gestion de l’hôtel
17 mars 2024 par Ishara Kulathilake - Front Desk Manager, Gestion de l’hôtel
Dear Noemie,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Amazing breakfast! The pool was great as well...
Clean room...
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Guest Services, Gestion de l’hôtel
Thank you for your feedback! We look forward to seeing you again soon.
par un voyageur
Publié le 24 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2022 par Best Western Valemount, Gestion de l’hôtel
Thank you for your great feedback. We hope that we will see you here at the Best Western Plus Valemount.
par un voyageur
Publié le 13 août 2021 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
it was so much fun. we did have an issue with a leaky ceiling and clogged toilet
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
We were staying at this property when Jasper was being evacuated due to wildfires. While we were lucky enough to have a room, there were so many people who were not. The staff and management of this property stepped up and took care of the evacuees with professionalism and kindness.
As for the room itself, we stayed in the room with 3 queen beds and it was more than enough room for our family of 5. I enjoyed the coffee machine in the lobby (and my kids loved the hot chocolate option), and the complimentary breakfast was good too. The staff in the dining room were great too.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Vsevolod Martyniuk, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
