Ratings based on 4 Guest Reviews

Hear it directly from our travellers
1.5 out of 5
2.5 Room cleanliness
2.5 Service & staff
2.0 Room comfort
1.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Jan. 23, 2020 on Expedia
No curtains, no heating , the doors and windows don't fixed you feel sleeping on street with out temperatures and noise inside. The bell was ringing a lot and the personal were spiking hours.. all the plugs were broken and the cover of wc not secure.
Comment from Hotel Management
Feb. 11, 2020 by AV, Hotel Management
Hello, Thank you so much for your feedback. We are very sorry to hear this. We are taking action and fixing our properties in order to give our guests the best experience possible. Best regards, OYO Ruzafa Guesthouse
3 out of 5
by A traveller

Posted Dec. 9, 2019 on Hotels
Comment from Hotel Management
Dec. 18, 2019 by AV, Hotel Management
Gracias por su puntuación. Esperamos que haya disfrutado de su estancia con nosotros. Un cordial saludo
1 out of 5
by A traveller

Posted Nov. 23, 2019 on Hotels
Une vraie arnaque, pension horrible. Photos trompeuse non contractuelle, rien a voir avec la realite. Pas de panneau montrant l'hotel. A EVITER...
Comment from Hotel Management
Nov. 27, 2019 by AV, Hotel Management
Muchas gracias por compartir con nosotros sus impresiones sobre el alojamiento. Sentimos no haber alcanzado sus expectativas en esta ocasión. Haremos lo posible para mejorar en todos los aspectos. Muy atentamente,el equipo de Ruzafa Guesthouse.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 10, 2018 on Expedia