Ratings based on 39 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by Terry
Kitschy, beautiful boutique hotel.
Posted Apr. 22, 2017 on HotelsAs soon as we walked into this beautiful little hotel we knew we had found our place. The decor is charming and authentic, from the gorgeous tiled wall to the striking masks in the restaurant. The gardens are lovely and serene, however the pool, although a pretty addition to the garden, was too murky to swim in. The staff are wonderful, they greeted us with a tequila sunrise and allowed us to check in at noon. Everyone is friendly and welcoming. The location is perfect, across the street from the cenote, a few blocks from downtown and right around the corner from a huge, local market. The Real las Haciendas will be our place to stay whenever we are in Valladolid and we highly recommend it for anyone staying in the area.
Recommended
for Everyoneby A traveller from Spokane, Wa
Just Perfect
Posted Nov. 17, 2016 on ExpediaWe walked in and were greeted with a warm welcome and it just got better! Beautiful courtyard and grounds. It felt so comfortable! Our room was well done although the mattress was a bit firm.
Our breakfast was incredible and the coffee...the best ever. I cannot wait to go there again.
Comment from Hotel Management
Dec. 19, 2016 by Daniel , Hotel Management
We're pretty glad to know that you enjoyed your stay, We will be waiting for you to provide you with and excellent service.
by A traveller
Helpful staff, good location, fair price
Posted Aug. 5, 2016 on HotelsStaff was friendly and informative, gave helpful travelor tips, very attentive employees. Hotel close to attractions. Delicious food at hotel restaurant.
Comment from Hotel Management
Aug. 11, 2016 by General Manager, Hotel Management
thank you, its a pleasure.. grettings
by Anne-Laure from Vancouver
Awesome Hotel!!!
Posted May 12, 2016 on HotelsThe staff of the hotel has been super friendly and going the extra mile with us! First, we have been welcomed with a coktail! Then, when we announced that we would not be able to make it for the breakfast because we would have to leave early, they started serving the breakfast 30min earlier so we could still take it.
The place is perfectly located in the center of Valladolid where everything can be reach by walk.
The decoration of the hotel was beautiful
I would highly recomment this hotel and should I ever visit Valladolid again will definitely book this hotel again!
Thank you again for everything!!
by A traveller
Great location!
Posted May 9, 2016 on HotelsThis boutique hotel was great, super cute and what we were looking for. The staff did not know English, so be prepared - we managed through it. The staff seemed really nice. The room was clean. Air conditioning was a bit weak - not sure if it was because of the rooms insulation but we could never keep the temperature down. Our TV wasn't working - staff said it was under maintenance. Shower had no pressure - it felt like small rain drops that would never get my hair wet. We chose this location because of the distance from the market as well as the historical park and cenote nearby, not because of the "amenities". Didn't use the pool - didn't look so clean, but looked cute. The neighborhood felt safe after dark, we wandered around for some late night snacks. We parked our car on the street in front and was fine.
Recommended
for Everyoneby A traveller from Vermont
Great staff, beautiful facilities and great locati
Posted Mar. 23, 2016 on Expedia
Pros: The people, the stylish setting, the food
Cons: Nothing- perfect
The staff were all very lovely and helpful. The art is superb and the facilities are chic and clean and loved having a small stylish pool in the back.
Recommended
for Couplesby A traveller
Great small boutique hotel near the Cenote
Posted Mar. 14, 2016 on ExpediaGreat hotel, well decorated.
3 blocks away from the center plaza and next to the Cenote.
Was the best hotel we had during our stay in Yucatan.
by A traveller from British Columbia
Trying hard but inexperienced
Posted Feb. 25, 2016 on Expedia
Pros: Most outside walls were painted/decorated with tile and other ornaments. Attractive, and Mexican.
Though inexperienced and young, staff tried hard.
Cons: Experienced staff, predictable quiet nights, a better idea of whether this is a hotel or a restaurant/bar, because not enough room for both.
Location: Easy walking distance to a denote or to the main square.
Very small hotel in a reasonable location, walking distance to the main plaza. All brand new. Rooms are situated close up to the restaurant/bar. So the night of live music was 10 feet from our room. Ran out of gas, so we had no hot water the first night. Good breakfast, with either Mexican coffee or instant. Small pool at the rear of the hotel, With an area to relax.
Recommended
for Everyoneby A traveller
An elegant gem in Valladolid
Posted Feb. 23, 2016 on ExpediaWe've traveled all over the world and visited so many cities and stayed in so so many boutique hotels. When we booked our room in Real Las Haciendas we expected a simple hotel in a small village conveniently close to chichenitza. I have to say, our stay in this hotel was one of the highlights of our trip. It is a true boutique hotel. Decorated and painted so elegantly you feel the vibes of the town and their Mayan ancestors. The staff cannot be sweeter, the breakfast they offer with your stay is probably the healthiest and most delicious breakfast you can have. I cannot forget the young man riding his bicycle to the hotel in the morning with a bag of fresh oranges to serve us fresh orange juice. The gentleman playing the guitar In the evening added magic to the whole experience. We were so happy staying there, I felt it's a duty to write this review. Super highly recommended!!!
Recommended
for Everyoneby A traveller
very good location, great free breakfast
Posted Feb. 2, 2016 on Expedia
Pros: grounds and food
Cons: repair bathroom, not safe, request that other lodgers turn down tv after midnight?
Location: you can walk just about anywhere or taxi to ruins-ADO buses right there
This was a nice stay, although when we arrived at night, they tried to increase the price but backed down when I showed in writing what I agreed to- a little pricey due to the condition of the bathroom-looks like they were going to install a shower door but never finished, leaving sharp metal piece on the floor and shower didn't drain- very good location by mercado, cent zaci and plaza. Food was excellent with a full breakfast of your choice and fresh juice. We ate a dinner there and also very good and good price.Grounds are beautiful and clean, just need some repairs in the rooms. Might stay there again.
