Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,6 Service et personnel
5,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Esta muy bonito el lugar el cuarto y la vista pero tienes que ir en una camioneta no un carro chico esta llena de piedras y esta peligroso el camino aun asi con camioneta nos atascamos varias veces y para subir tanto como para bajar del lugar es peligroso falta mas señalamientos y no tenia secadora mi habitacion y el fogatero del exterior no servia
par un voyageur
Publié le 15 mars 2023 sur Expedia
First of all the place didn't have a clear path on the map and no directions and it took me more than 30 minutes to find the road, it was so bad I thought my car is going to break down. Second, we go there late the place was so scary, no lights in the building, no gate, and no security. Don't go there, it's not safe.
Commentaires de Gestion de l’hôtel
15 mars 2023 par Andrea, Gestion de l’hôtel
First of all, all of this is completely untrue! A member of our staff contacted you with directions on how to get to the house and we never received an answer from you. Our staff members helped you arrive to the house and you were speeding past them trying to break down your car. From what we were informed you didn’t even arrive at night at the property and started yelling at the staff being extremely disrespectful. We do have security, there is a gate to the house and there’s lights all outside the house. You didn’t even stay on property! We will not stand for all of these lies.
par un voyageur de Fresno
Publié le 3 déc. 2022 sur Expedia
We were disappointed with the place; you will need an off-road vehicle to get to this place, not a private road, and no signs to guide you to the site—undrivable roads with a steep hill. No nearby restaurants. No iron/boards or blow drier. Not worth the price. Dogs were barking all night. I booked for two nights and left on the first night.
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Casa Anlu, Gestion de l’hôtel
Hi Jenny! Sorry to hear about your bad experience at Casa Anlu. We do provide a list of restaurant recommendations that are nearby, one is even 5 minutes away from the house. Ironing boards and blow driers are also provided upon request, as they are not in the bedrooms. We wish these concerns would have been communicated with us throughout your stay. Thank you for your feedback!
par un voyageur
Publié le 3 oct. 2022 sur Expedia
Gorgeous property with the best view we’ve experience in Valle so far! The rooms are beautifully designed, and we appreciated the plunge pool and personal fire pits.
The shower was a bit difficult to get consistent warm water from, but we’ve experience that before with other hotels and they likely run of water tanks.
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Casa Anlu, Gestion de l’hôtel
Thank you Olivia and we hope to welcome you back soon!
par un voyageur
Beautifully designed hotel with amazing views.
Publié le 9 août 2022 sur HotelsStunning views, architecture, interior design, bed linens. This hotel is very well done in modern mexican zen style. - unique in the quiet, private, view is unparalleled from every room… Wonderful, attentive staff, great breakfast. The only thing to note is there are some major dirt roads to get there so a sports car may not make it.
Commentaires de Gestion de l’hôtel
27 août 2022 par Casa Anlu, Gestion de l’hôtel
Thank you so much for enjoying your stay! We hope to welcome you back soon.
