Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Expedia
They charged my card two months before the stay, refused to send me an invoice and stopped communication. I had to file a fraud report.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Atención , limpieza , tranquilidad , precio
par un voyageur
Publié le 23 oct. 2023 sur Expedia
Very Quiet and the view and no noise of cars passing
par un voyageur
Publié le 20 oct. 2023 sur Expedia
The room was okay, the view was beautiful. The staff wasn’t the best, breakfast either. At night it was really dark outside, it’s not close to anything.
par un voyageur
Publié le 17 oct. 2023 sur Expedia
Divino lugar con excelente ubicación y atencion a cliente. Muy bonito, cerca de todas las vinicolas que queriamos conocer y las instalaciones preciosas. La habitacion super limpia, agua caliente, aire acondicionado, televisor, el internet perfecto para trabajar y el lugar es super pacifico, tranquilo y seguro. Volveremos pronto
Commentaires de Gestion de l’hôtel
18 oct. 2023 par AG, Gestion de l’hôtel
Muchas gracias por sus comentarios, estamos contentos de hospedarla
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par AG, Gestion de l’hôtel
Gracias por sus comentarios, y por su preferencia, fue un placer hospedarle!
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2023 par a, Gestion de l’hôtel
Muchas gracias por su estancia, un placer hospedarlo
par un voyageur
Publié le 6 sept. 2023 sur Expedia
Overall we had a great stay!! The staff were very helpful and friendly, the property is nice and it felt safe. There were only two minor cons and one is not related to the property. 1. The toilet and shower smelled like old urine…I don’t know if scrubbing it would have made a difference. My boyfriend and I bought a spray for it and would leave the door closed for the restroom. 2. No Uber/ taxis in Valle. BUT thankfully the hotel staff has provide transport for you as long as they are told ahead of time. Of course this is an additional cost. Now, I do feel the cost for the transportation was a bit overpriced, it was almost like what you would pay in LA for an Uber. I get it though, they gotta make their money and tourist help with that. BONNIE the hotel dog was the highlight of our trip. Took her multiple days to warm up to us but she finally did. Don’t worry she won’t bother you, she’s kinda of an independent dog and comes and goes as she pleases! Anyways, overall it was a great stay!
Commentaires de Gestion de l’hôtel
18 oct. 2023 par AG, Gestion de l’hôtel
Thank you for your feedback, it was a pleasure to host you!
par un voyageur
Publié le 4 sept. 2023 sur Expedia
The staff was really helpful and very attentive. The continental breakfast was good. We stayed in the studio with one bedroom and kitchen. My suggestion is to have an A/C installed in the living room area for the summer season. The only A/C is in the bedroom and it doesn't cool down the entire place. We brought our daughter and she slept in the sofa cama, the heat was really bad and the fan provided didn't do anything, we couldn't open the windows because no screen are installed and the flies were very bad this time (everywhere in Valle). The property needs some TLC but is very well located.
par un voyageur
Publié le 1 sept. 2023 sur Expedia
