Note fondée sur 257 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
89 % des clients le recommandent
3,6 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 21 nov. 2024
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Manager, Gestion de l’hôtel
Hello Gregory,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We look forward to welcoming you back again soon for another fantastic stay!
2 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
The bath tub wouldn’t drain , the toilet you had to adjust the handle back or it would run . Didn’t see the cleaning lady for two days and didn’t see anyone at the front desk to tell them about these issues
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. We encourage guests to communicate any concerns directly with our team during their stay to ensure a pleasant experience for all. Your comments have been shared with the relevant departments for further improvement.
2 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
There was no blow dryer. The sink and tub drains were broken. The sink drained slow. They did not clean the room. Towels were small. WiFi password was not provided. TV remote did not work. Coffee maker broken, start button dented.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Steven, We appreciate your feedback and apologize for the inconveniences you experienced during your stay. Your comments will be shared with our team for further review and improvement. We strive to ensure all amenities are in working order for future guests to enjoy a comfortable stay. Thank you for bringing these issues to our attention.
5 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gerrard,We're pleased to hear you had a pleasant experience during your stay. Should you have any further feedback or queries, please do not hesitate to reach out to our management team.
4 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
Employees were very polite and helpful!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karen,We are delighted to hear that our employees provided you with excellent service. Your kind words will be shared with our team to inspire them to continue delivering outstanding hospitality to all our guests. If you have any further feedback, please don't hesitate to reach out.
4 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karen, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
4 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Vanessa,We're glad to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable experience!
5 sur 5
par un voyageur

Publié le 22 sept. 2024
Property was very good. Would stay again.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karlene,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. Our team looks forward to welcoming you back in the future for another great experience at our property.
3 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Needs a good thorough cleaning and to be updated!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Matt,We appreciate your feedback and will share your comments with our team for future improvements. Please feel free to contact management directly with any further concerns.
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tiffany,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.