Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Hotel con una temática del siglo xix, logrado a la perfección, con vistas increíbles y un gran servicio, ademas de un excelente desayuno.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Gerente, Gestion de l’hôtel
¡Muchas gracias por tu maravillosa reseña! Nos alegra enormemente saber que disfrutaste de la temática del siglo XIX de nuestro hotel, así como de las impresionantes vistas y el servicio que ofrecemos. Es un placer para nosotros brindar una experiencia única a nuestros huéspedes. Nos complace que hayas disfrutado de nuestro desayuno, ya que es uno de nuestros orgullos. Esperamos verte de nuevo pronto para que puedas disfrutar de otra estancia memorable. ¡Hasta la próxima!
par un voyageur
Publié le 27 août 2024 sur Expedia
Me encanto todo en este hotel, desde el momento que ingresé es mágico, una decoración extraordinaria, una vista única de Valparaíso y un servicio de excelencia.
¡Recomendadisimo! Hasta la próxima.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Gerente , Gestion de l’hôtel
¡Muchas gracias por tus amables palabras! Nos alegra enormemente saber que disfrutaste de tu estancia y que nuestra decoración, vista y servicio cumplieron tus expectativas. Tu recomendación significa mucho para nosotros. Estaremos encantados de recibirte nuevamente en tu próxima visita a Valparaíso.
par un voyageur
Publié le 20 août 2024 sur Expedia
Me fascina este hotel, desde la atención hasta la ubicación. Las vistas son insuperables, la decoración y el personal hicieron perfecto nuestro fin de semana.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Gerente, Gestion de l’hôtel
¡Gracias por compartir tu maravillosa experiencia! Nos alegra saber que disfrutaste tanto de la atención, la ubicación y las vistas de nuestro hotel. Es un placer para nosotros brindar un servicio excepcional y crear momentos inolvidables para nuestros huéspedes. Esperamos poder darte la bienvenida de nuevo en tu próxima visita. ¡Hasta pronto!
par un voyageur
Publié le 10 août 2024 sur Expedia
Me encanto todo en este hotel, la decoración, la ubicación las vistas y servicios.
La ubicación es simplemente extraordinaria, una vista única de Valparaíso.
par un voyageur
not a top choice for valpo
Publié le 23 mai 2024 sur Hotelspros:
beautiful views
Friendly staff who worked to sort out various issues we had
Good location to food and shops
Cons:
The Hotels.com listing misled us to believe the room we booked would have 2 queen beds. The hotel was able to add a twin bed to the room for us.
The shower was hard to use and sprayed water everywhere
A bit awkward going in and out since concierge had to unlock the gate for you each time
Didn’t feel like a ton of value for the expensive room rate
par un voyageur
Publié le 18 avr. 2024 sur Expedia
I was scammed by this hotel. I had booked a “2 queen bed, double room, for 2 people”. When I arrived they put me (a male) and my (male) friend in a room with just one bed. They told us that the hotel does not have rooms with 2 beds. They wanted us to buy a separate room. Then they told us they could “upgrade” us to a room with two single beds (by breaking down a king bed into 2 single beds) for an extra $30 dollars. Reluctantly we paid the $30 dollars for the room with 2 single beds. This was not our fault. This was an error of the hotel. I should not have had to pay the $30 dollars.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Management, Gestion de l’hôtel
Dear Caleb, good afternoon, We are very sorry for the situation, however I will explain that there was no scam in your reservation, all our rooms are double rooms except one. You made a reservation through Expedia, in which you reserved a double room with bowindow, which is a room with a double bed and is specified in your reservation. The room you booked has a wonderful view of the sea and the hills. When you arrived at the hotel, we realized that you wanted 2 separate beds in the same room, and when you had reserved a room with a double bed, you were offered two alternatives, a room that is of a superior category which can separate the beds. , this one has a private terrace and a very nice view or 2 separate rooms, clearly assuming the difference in cost. You chose the first alternative in a good way, accepting and even pointing out what a beautiful view, the next day they had breakfast and left calmly, which is why we were surprised by the comment. You wanted to reserve a room which we do not have and also through Expedia, which on this platform indicates all the information of the reservation made. This is a small boutique hotel, in which when people visit us they know what type of beds they have thanks to the reservation platforms. Greetings from the hotel management.
par un voyageur
Amazing spot with great breakfast
Publié le 11 avr. 2024 sur HotelsAmazingly situated building in a great area, right by cool restaurants, bars, and things you'll want to visit.
Fair warning: the local youths hang out on the steps below the hotel well into the night. So while they're mostly harmless and keep to themselves, you will hear them.
par un voyageur de Salem
Publié le 11 mars 2024 sur Expedia
Place was beautiful old historic property, Carlos was extremely helpful and informative , property is a little hard to get to but worth it if that’s not an issue, right in the middle of bohemian culture and great views from hotel, enjoyed it
par un voyageur
Quaint place great location
Publié le 26 janv. 2024 sur HotelsThe hotel was in a vintage building filled with charming details. The location was excellent with many restaurants and shops within a five minute walk. The area has lots of street art and is close to an elevator stop. The staff was friendly and helpful. Recommended to anyone.
