Note fondée sur 470 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 janv. 2020 sur Hotels
Vraiment bon rapport qualite prix, bonne adresse
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Heryer,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Our room had bugs all over the floor. Trim was coming away from wall. Beds very uncomfortable.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jennifer,Our team wants to say sorry for the inconvenience. Bugs on the floor and maintenance issues like trim coming away from the wall are unacceptable, and I understand how uncomfortable it must have been with the beds. Your feedback is important to us, and I’ll ensure it’s shared with our team for immediate attention and improvement.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The rooms needed a major clean. I walked barefoot to the bathroom and my feet were nasty. The toilet seat wouldn't stay up so that was a litting inconvenient for my husband and son.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kira,Thank you for your feedback. I’m sorry to hear about the cleanliness issues and the inconvenience with the toilet seat. We strive to ensure all rooms are thoroughly cleaned and well-maintained, so it's disappointing to hear we missed the mark during your stay. I’ll ensure your comments are shared with our housekeeping team to address these concerns. If you have any additional details or need further assistance, please let us know.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Chereth,Thank you so much for allowing us to host your stay. We are continually looking for methods to improve our services. If you have any further feedback or recommendations regarding your stay, please write to us. We assure you the best of our services at all times.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lucy,Thank you! We are glad you enjoyed your stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Heather,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 27 août 2024 sur Expedia
Staff was nice
Floors could have been cleaned better our feet were black on bottom after walking on them
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Christina,Thank you for your feedback. We are glad you found the staff nice, but we are sorry to hear about the cleanliness of the floors. This is not the standard we aim for, and we'll address this issue with our housekeeping team to ensure a more thorough cleaning in the future. We appreciate you bringing this to our attention.
