Note fondée sur 635 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Grand Park, Gestion de l’hôtel
Dear Danielle,Thank you for your great feedback regarding your stay and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver!Best Regards
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Carlos, Gestion de l’hôtel
Dear Sylvain, Thank you for your great feedback regarding your stay and for the 10 out of 10 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards
par un voyageur
Décevant
Publié le 15 août 2024 sur HotelsChambre petite sans vue. Impossible d'aérer (pas d'ouverture). Une cuisine commune mais sans vaisselle ni couverts et très peu de place pour s'asseoir, malgré l'espace existant. Dommage
(comme quoi il faut se fier au nom de l'établissement)
Commentaires de Gestion de l’hôtel
18 août 2024 par Carlos, Gestion de l’hôtel
Dear Etienne,Thank you for sharing your feedback. We’re sorry to hear that your room did not meet your expectations, and we regret that the lack of ventilation and the kitchen facilities were disappointing.Your comments are valuable, and we will review them to make necessary improvements. We aim to provide a more comfortable and accommodating experience for all our guests.Thank you for bringing these issues to our attention. We hope to have the chance to better serve you in the future.Best regards,
par un voyageur
Publié le 15 août 2024 sur Expedia
Very uncomfortable
Commentaires de Gestion de l’hôtel
18 août 2024 par Carlos, Gestion de l’hôtel
Dear Yassine,I'm sorry to hear that your stay was uncomfortable. Your comfort is our top priority, and we regret that we fell short in this instance.We would appreciate more details about the issues you encountered so we can address them and improve our services. Please feel free to reach out to us directly with any specific concerns.Thank you for your feedback, and we hope to have the chance to provide a more comfortable experience in the future.Best regards,
par un voyageur
Publié le 13 août 2024 sur Expedia
C’était parfait pour nous
Commentaires de Gestion de l’hôtel
18 août 2024 par Carlos, Gestion de l’hôtel
Dear Martin,Thank you for your wonderful feedback! We’re delighted to hear that everything was perfect for you.We look forward to the opportunity to welcome you back in the future.Best regards,
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Carlos, Gestion de l’hôtel
Dear Nicole, We appreciate you taking the time to write to us. We regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to me should you wish to further discuss. Warm Regards,
par un voyageur
Publié le 30 juin 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Carlos, Gestion de l’hôtel
Dear Martin, Thank you for your great feedback regarding your stay and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards,
par un voyageur
Publié le 6 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2024 par Carlos, Gestion de l’hôtel
Dear Sylvain,Thank you for your great feedback regarding your stay and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service.Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards,
par un voyageur
Très bon rapport qualité-prix
Publié le 23 mai 2024 sur HotelsTrès bon rapport qualité prix, dans le centre de Vancouver. Pratique, hôtel en très bon état, personnel sympathique. A noter une terrasse avec une vue sur la ville et une magnifique cuisine partagée et une laverie. Bonne surprise dans cette gamme de prix.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Carlos, Gestion de l’hôtel
Dear Jean Charles,We're delighted to hear that you had a great experience with us and found our hotel to offer good value for money. It's wonderful that our central location in Vancouver suited your needs and that you found our staff to be friendly. We're glad you enjoyed our terrace with city views, shared kitchen, and laundry facilities. It's fantastic to hear that these amenities were a pleasant surprise for you given the price range. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit to Vancouver!Warm Regards,
par un voyageur
Publié le 22 mai 2024 sur Expedia
Non
Commentaires de Gestion de l’hôtel
31 mai 2024 par Carlos , Gestion de l’hôtel
Dear Reynald,Thank you for your great feedback regarding your stay and for the 4 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service.Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Warm Regards,
