Note fondée sur 816 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris France
Holiday Inn Express Hotel & Suites Vancouver Mall
Publié le 18 sept. 2011 sur HotelsBonne prestation. Chambre parfaite.
Mais hotel éloigné du centre ville
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Dulce Gomez, Gestion de l’hôtel
Leah, Thank you for taking the time to rate our hotel we hope to see you again.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Dulce Gomez, Gestion de l’hôtel
Ty, Thank you for staying with us we hope to see you again.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Very friendly staff and clean
Commentaires de Gestion de l’hôtel
7 août 2024 par Dulce Gomez, Gestion de l’hôtel
Hi Michelle, Thank you for rating our hotel, we are glad you enjoyed your stay, we hope to have the opportunity to welcome you back.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
I recently stayed at the Holiday Inn Express Hotel & Suites Vancouver Mall IHG Hotel and had an overall pleasant experience. Here are some highlights and areas for improvement:
Pros:
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Daily Room Service: The daily room service was excellent, far exceeding my experiences at other Holiday Inns. It made our stay much more comfortable and enjoyable.
Breakfast: The breakfast options were good, and my kids particularly enjoyed exploring the different choices available.
Parking: The inclusion of parking was a convenient and appreciated perk.
Property Location: The property is in a safe, nice, and quiet place. For anyone visiting Portland, I highly recommend considering this location. Even though it's in Washington state, the nearby food options are great.
Cons:
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Breakfast Supply: We were disappointed to find that oats ran out within the first hour of breakfast service. This was quite surprising compared to other Holiday Inns we've stayed at, where supplies were better managed. It would be great if they could ensure better stock management in the future.
IHG Points: Unfortunately, our stay did not earn any IHG points because we booked through Expedia. As regular customers who have stayed exclusively at Holiday Inn for our last three trips, this was disappointing. It would be beneficial for IHG to consider awarding some points to customers who book through third-party sites, especially those who are frequent guests.
Overall, with minor inconveniences, our trip was great
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Dulce Gomez, Gestion de l’hôtel
Hi Yugandhar, Thank you for taking the time to provide your feedback of your recent stay with us. We are pleased to know that you enjoyed your stay with us despite the couple hiccups along the way. We are truly sorry you missed out on our oatmeal breakfast morning and on the ability to earn IHG One Reward points. We are grateful that you chose to stay with us during this recent trip and we hope we get the opportunity to welcome you back!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Dulce Gomez, Gestion de l’hôtel
Cynthia, Thank you for taking the time out of your day to rate your hotel experience with us. We are delighted to see you enjoyed your stay. Thank you for choosing our hotel we hope to have the opportunity to welcome you back soon.
par un voyageur de HILLIARD
Publié le 9 juill. 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Dulce Gomez, Gestion de l’hôtel
Thank you Graciela, for leaving us a review, we hope to see you again!
par un voyageur de Springfield
Publié le 8 juill. 2024 sur Expedia
They are not ADA compliant at all, including the hallway for the elevator which is a common area and thus required.
The wheelchair ADA room that was booked was not wheelchair accessible at all, the bath tub was also not . within requirements which led to safety issues. The hotel did not do anything they are obligated to do in this situation and were not helpful at all. It’s been almost a month and I still have yet to receive the phone call from the general manager that they promised.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Dulce Gomez, Gestion de l’hôtel
Dale, Thank you for taking the time to rate your experience with us, we hope to have the opportunity to welcome you back.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Dulce Gomez, Gestion de l’hôtel
Hi Walter, Thank you for staying with us, we are truly honored and hope to see you again next time in Vancouver.
