Note fondée sur 969 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2021 sur Expedia
Il y avait des stationnement handicapés il y a encore du tapis dans les chambres
par un voyageur de Ottawa
Publié le 7 sept. 2020 sur Expedia
Bonne réception
Personnel accueillant
Chambre propre et confortable
Bon restaurant pour souper seulement
Bonne piscine
par un voyageur
Bad customer experience
Publié le 27 janv. 2019 sur HotelsThey relocate me to another hotel that was way cheaper, they kept my money that I paid. I’m totally disappointed on the way they treat me. It is the last time I’m going to reserve at this place.
par un voyageur
Publié le 21 sept. 2018 sur Hotels
par Roger
Réponse à votre sondage
Publié le 9 sept. 2017 sur HotelsTrès satisfait de notre séjour chez vs! À recommander
par gabriel
Publié le 29 août 2017 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Services, Gestion de l’hôtel
Dear Thomas, Thank you for taking the time to rate us 8 out of 10! We're pleased to hear you had a positive stay. If there's anything you think we can do to earn a perfect score next time, we'd love to hear your thoughts. Your feedback helps us strive for excellence and is greatly appreciated. We look forward to the opportunity of welcoming you back for a more enjoyable stay in the future! Best regards, Guest services
par un voyageur
Publié le 5 août 2024 sur Expedia
With there being renovations going on at the hotel to do up grades, which is great, the cost was a bit high for our rooms…..even for a long weekend. There was nothing going on in the area…ie….fair grounds weren’t going, and nothing in at amphitheater…etc.
But otherwise I would recommend this hotel because it was very clean, and staff was amazing and friendly at the front desk and in the restaurant.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Services, Gestion de l’hôtel
Dear Dawn, Thank you for your wonderful review! We truly appreciate your kind feedback and are delighted to hear that you had a fantastic experience. Our team takes pride in providing a warm and welcoming environment for our guests. We strive to make every guest's stay as pleasant and comfortable as possible. We look forward to the opportunity of welcoming you back for a more enjoyable stay in the future! Best regards, Guest Services, Holiday Inn & Suites, Surrey East–Cloverdale
par un voyageur
Great place to stay in Cloverdale.
Publié le 4 août 2024 sur HotelsClean and remodeled rooms. Not updated just remodeled. Even has EV charging however it’s not free or owned by the hotel.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Services, Gestion de l’hôtel
Dear Levan, Thank you for your wonderful review! We truly appreciate your kind feedback and are delighted to hear that you had a fantastic experience. Our team takes pride in providing a warm and welcoming environment for our guests and strives to make every guest's stay as pleasant and comfortable as possible. We look forward to the opportunity of welcoming you back for a more enjoyable stay in the future! Best regards, Guest Services, Holiday Inn & Suites, Surrey East–Cloverdale
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The room was not clean. The desk and bathroom door handles were very sticky.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Services, Gestion de l’hôtel
Dear Anmol,Thank you for taking the time to share your experience about your recent stay with us.We sincerely apologize for the inconvenience you experienced. We strive to make every guest's stay as pleasant and comfortable as possible, and we appreciate that you brought your unpleasant experience to our attention. Your comfort and satisfaction are our top priorities, and we truly apologize for falling short of your expectations. We take guest feedbacks seriously and we are taking immediate steps to address this matter and prevent any such occurrences in the future.We hope you will give us another opportunity to welcome you at our hotel to show that your past unsatisfactory experience was a one off exception. Best regards, Guest services, Holiday Inn & Suites, Surrey East – Cloverdale
