Ratings based on 865 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
72% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by Brand Experience Team, Hotel Management
Hi Echo,Thank you for the perfect rating!Lilith#Team6
1 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Prostitutes asking if you want a date. Room dirty and used condom on floor. Nasty nasty and management refused a refund
Comment from Hotel Management
Aug. 28, 2024 by Brand Experience Team, Hotel Management
Hi Jonathon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
2 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
The bed was terrible.
Comment from Hotel Management
Aug. 22, 2024 by Brand Experience Team , Hotel Management
Hi Patricia, We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Kaur J. #team6
1 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
It was un clean and felt like there were bugs biting us
Comment from Hotel Management
Aug. 24, 2024 by Brand Experience Team , Hotel Management
Hi Morelia, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
1 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Very rude. Had stayed more one day requested maid service never came. Not wven clean towels
Comment from Hotel Management
Aug. 24, 2024 by Brand Experience Team , Hotel Management
HI Fasty, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Kaur J. #team6
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Brand Experience Team, Hotel Management
Hi Aleesa, Thank you for the perfect rating! Natalie #Team6
4 out of 5
by A traveller

Family

Posted Aug. 16, 2024 on Hotels
Water run out slow in sink, firm bed make noice when you get in or out
Comment from Hotel Management
Aug. 22, 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
3 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Los colchones de cama muy malos. El toilet no funcionaba bien.
Comment from Hotel Management
Aug. 22, 2024 by Brand Experience Team, Hotel Management
Hi Maria, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
5 out of 5
by A traveller

Great stay for our family

Posted Aug. 16, 2024 on Hotels
Clean adjoining rooms with 4 beds.
Comment from Hotel Management
Aug. 21, 2024 by Brand Experience Team, Hotel Management
Hi Mark,Many thanks once again, and we look forward to your next visit. Maz K.#Team6