Ratings based on 701 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Little gem in a strip mall
Posted Mar. 27, 2024 on HotelsVery convenient hotel, great staff and service, knowledgeable about the area, where to eat etc.
Comment from Hotel Management
Mar. 27, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
by A traveller
Posted Mar. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 17, 2024 by Regards, Sheenu, Hotel Management
Dear guest, Thank you for your high rating. We hope to see you again in the future!
by A traveller
Posted Mar. 25, 2024 on Expedia
The gentleman who checked me in was so friendly, helpful and knowledgable.
I was just staying for one night and needed a place to stay near a site I was visiting the following morning. I wasnt sure after reading some of the reviews but took a chance and was glad I did.
I had the deluxe king suite and the room wS clean and renovated. The bed eas very comfortable with great linens and I got a good sleep.
Yes there is no coffee maker in the rooms, but there is a machine in the lobby that made me a deliscious latte for $1.50 along with a bunch of snacks like popcorn and granola bars.
I will stay here again if I am in the area again.
Comment from Hotel Management
Mar. 27, 2024 by Regards, Juan (Front Desk), Hotel Management
Hi Gaye It was great to have at queens hotel, we are so happy to know you had a great time with us.It will be our pleasure to have you back in our hotel.Thank you so much for you amazing review
by A traveller
Posted Mar. 24, 2024 on Expedia
Very nice
Comment from Hotel Management
Mar. 26, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
by A traveller
Posted Mar. 24, 2024 on Expedia
Got charged for dirty sheets even though I brought my own and the maid took the sheets right away
Comment from Hotel Management
Mar. 27, 2024 by Warm Regards, Queens Management, Hotel Management
Dear Guest, Thank you for sharing your feedback. We regret any discomfort caused by the charge for the soiled linens and towels. The condition in which the room was left posed a significant challenge to our housekeeping team. In addition to the blood-stained sheets, we also had to dispose of six towels and two cushions due to their condition, as they were no longer usable. The room required extensive airing out, and we were unable to rent it out for three days as a result. We believe the amount charged for the replacement of these items is justified given the circumstances. We appreciate your understanding and hope to have the opportunity to provide you with a more positive experience in the future.
by A traveller
Posted Mar. 23, 2024 on Expedia
Comment from Hotel Management
Apr. 15, 2024 by Regards, Queens Management, Hotel Management
Dear guest, Thank you for your high rating. We hope to see you again in the future!
by A traveller from Bellingham
Posted Mar. 17, 2024 on Expedia
Easy checkin. Good location. Easy walk to nearby casino.
Comment from Hotel Management
Mar. 17, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
by A traveller
Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
by A traveller
Posted Mar. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
by A traveller
Posted Mar. 10, 2024 on Expedia
Staff were the best
Comment from Hotel Management
Mar. 13, 2024 by Regards, Hana, Hotel Management
Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!
