Ratings based on 2,183 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Checkin was fast and super easy!
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you Ryan for your positive feedback, we look forward to seeing you again in the near future!
by A traveller
Posted Aug. 25, 2024 on Expedia
Close to lots of restaurants
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you Tracy! We are glad you enjoyed your stay and found our location was convenient for your visit.
by A traveller from Havre de Grace
Posted Aug. 25, 2024 on Expedia
Very nice place to stay.
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you Deborah, we look forward to seeing you again in the future!
by A traveller
Posted Aug. 25, 2024 on Expedia
Really good if you are going to a hockey game or concert
Comment from Hotel Management
Sep. 30, 2024 by Paul B. Director of Operations , Hotel Management
Thank you for your feedback! We’re glad to hear you found our hotel convenient for attending hockey games or concerts. We hope you had a great time and look forward to welcoming you back for your next event!
by A traveller
Posted Aug. 25, 2024 on Expedia
Great stay rooms were lovely hotel staff helpful and friendly and convenient to downtown thank you
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you Alicia! We are pleased to heard you found our team were helpful and accommodating during your stay and enjoyed staying at the heart of Downtown Vancouver.
by A traveller
Posted Aug. 24, 2024 on Expedia
Everything was nice i liked the room
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you for Shawna, we look forward to seeing you again.
by A traveller from Red Lake
Posted Aug. 24, 2024 on Expedia
Nice rooms, clean, with dining on site or a short walk away. When we booked (party of 11), Expedia had advertised a shuttle to /from the airport. It does not exist. We were put in a room not consistent with our booking, so we requested a room change and this was done quickly.
Comment from Hotel Management
Aug. 26, 2024 by Rockey Y., Hotel Management
Thank you Marcia, we are sorry to hear the challenges you have encountered during your stay and hope will get to see you again soon.
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Paul B. Director of Operations , Hotel Management
Dear DanaThank you for staying with us. We trust your stay was most enjoyable.We look forward to welcoming you back again soon.Best Regards,
by A traveller
Scam Alert!
Posted Aug. 22, 2024 on HotelsDoubled the price of my reservation without reason or notice. Room was falling apart. Wasn’t worth the original $160 price, let alone the astounding $300/night they charged me.
Comment from Hotel Management
Aug. 23, 2024 by Rockey Y., Hotel Management
Hello Maxwell, we are sorry to hear the challenges you experienced during your stay and would love to learn more about your stay. Please contact us at the hotel directly to discuss about your experience further. We look forward to hearing from you.
by A traveller
Posted Aug. 22, 2024 on Expedia
No A/C at lobby, slow Check in
Comment from Hotel Management
Aug. 23, 2024 by Rockey Y., Hotel Management
Thank you Jose for your review.
