Ratings based on 2,159 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 22, 2024
Was pleased that we could check in early, and that a shuttle to the airport was available every half hour as we had a 6 A.M. flight out the next day.
Comment from Hotel Management
May 22, 2024 by Gary W., Hotel Management
Hi Linda, Thank you for choosing Sandman Signature Vancouver Airport and taking time to write us a kind review. We are delighted to hear you liked our convenient location and the cozy room. Hope you had a very enjoyable time with us and we look forward to welcoming you again in the near future.Yours sincerely, Gary W.
by A traveller
Posted Mar. 28, 2024 on Expedia
Great hotel very clean and very friendly staff
Comment from Hotel Management
Apr. 5, 2024 by Gary W., Hotel Management
Hi Cheryl, It gives me great pleasure reading your delightful experience in Sandman Signature Vancouver Airport and would like to thank you for wonderful feedback. We are pleased to know that you had a fantastic stay with us and are greatly appreciate your kind compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you in the near future.Sincerely, Gary W.
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Apr. 5, 2024 by Gary W., Hotel Management
Hi Edwin L, Thank you for providing us such an exciting score. We’re thrilled to see what a great stay you had. Thanks again for choosing Sandman Signature Vancouver Airport and we hope to see you soon. Yours sincerely, Gary W.
by A traveller
Posted Mar. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 20, 2024 by Gary W., Hotel Management
Hi Mary, Thank you for providing us such an exciting score. We’re thrilled to see what a great stay you had. Thanks again for choosing Sandman Signature Vancouver Airport and we hope to see you soon. Yours sincerely, Gary W.
by A traveller
Posted Mar. 26, 2024 on Hotels
Comment from Hotel Management
Apr. 5, 2024 by Gary W., Hotel Management
Hi allan k, Thank you for providing us such an exciting score. We’re thrilled to see what a great stay you had. Thanks again for choosing Sandman Signature Vancouver Airport and we hope to see you soon. Yours sincerely, Gary W.
by A traveller
Posted Mar. 25, 2024 on Expedia
It was a great stay! Kids enjoyed the pool and the room was clean with nice view.
Comment from Hotel Management
Apr. 5, 2024 by Gary W., Hotel Management
Hi Olga, It gives me great pleasure reading your delightful experience in Sandman Signature Vancouver Airport and would like to thank you for wonderful feedback. We are pleased to know that you had a fantastic stay with us and are greatly appreciate your kind compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you in the near future.Sincerely, Gary W.
by A traveller
Quick Trip
Posted Mar. 25, 2024 on HotelsGreat place and pet friendly. Only thing that would make it better is if there was a dog dish in the pet friendly rooms!
Comment from Hotel Management
Mar. 25, 2024 by Gary W., Hotel Management
Hi Brenda, Thanks a lot for your positive comments after your recent stay with us. We’re thrilled to see what a great stay you had. Thanks again for choosing Sandman Signature Vancouver Airport. Looking forward to welcoming you back soon.Sincerely, Gary W.
by A traveller
Posted Mar. 25, 2024 on Expedia
Comment from Hotel Management
Apr. 20, 2024 by Gary W., Hotel Management
Hi kamalpreet, Thank you very much for you choosing to stay with us at the Sandman Signature Vancouver Airport and also for sharing your stay experience, we appreciate your feedback. Yours sincerely, Gary W.
by A traveller
Posted Mar. 24, 2024 on Expedia
Ants in room, nails in carpet, chips and other food from past guests around room, and carpets were unclean (no way we would let our 7 month old crawl around them)
Comment from Hotel Management
Mar. 25, 2024 by Gary W., Hotel Management
Hi Ross, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We hope to see you again very soon. Yours sincerely, Gary W.
by A traveller
Posted Mar. 24, 2024 on Expedia
I found the room dated for a 'signature' level property. The faucet in the bathroom had come loose and it was almost unworkable. I had an adjoining style room and lucked out having noisy neighbours who were up well into the night. For the money there are better places to stay in the area. First time staying here and I was disappointed.
Comment from Hotel Management
Mar. 25, 2024 by Gary W., Hotel Management
Hi Jamie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We hope to see you again very soon. Yours sincerely, Gary W.
