Note fondée sur 1 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,0 sur 5
3,0 Propreté de la chambre
4,0 Service et personnel
2,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 14 nov. 2019 sur Hotels
This is a new hotel that has just opened and still work in process. One day the hot water was not there and the next day no cold water. The T.V requires an engineering degree to operate. They charged me for breakfast although I showed the reservation which included breakfast. The employees were friendly and wanted to help If you have other choices wait until they get their act together.
Commentaires de Gestion de l’hôtel
14 nov. 2019 par Mukul Dubey, Gestion de l’hôtel
Dear Mr.Jack, Greetings from Hotel Pinnacle Gate!!! Thank you for your genuine feedback.And sorry to hear about your bad experience. We will improve our services as per your expectation. And regarding the breakfast issue i suggest you to please contact with Expedia because we got the voucher for your booking without breakfast. That's why we charged you for the same.