Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Beautiful and convenient location in the heart of Varenna. Very short walk to “Lovers Walk” which will bring you directly into the marina area. Many bars and restaurants. Gorgeous amenities including breakfast and a terrace for drinks and food. Accommodating staff. Would absolutely visit again!
Commentaires de Gestion de l’hôtel
6 août 2024 par The Management, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our central location, amenities, and the service provided by our team. It’s wonderful to know that you had a memorable stay and appreciated the nearby attractions and local dining options. We can’t wait to welcome you back to Varenna in the future!
par un voyageur
Publié le 5 juill. 2024 sur Hotels
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Beautiful historic hotel with pleasant and helpful staff. I celebrated my birthday while staying there and discovered a bottle of wine and note from the staff in my room.
Commentaires de Gestion de l’hôtel
6 août 2024 par The Management, Gestion de l’hôtel
Thank you for your wonderful review! We're delighted to hear you enjoyed your birthday celebration at our historic hotel. It was a pleasure to surprise you with the wine and note. We hope to welcome you back for more memorable stays in the future.
par un voyageur
Publié le 25 juin 2024 sur Expedia
A beautiful old villa with amazing gardens surrounding it. Room lovely, breakfast wonderful. Staff a bit frazzled, often would not (or could not) answer phone. Shuttle bus could not meet us at ferry with our bags for example as no one answered phone when we called. Fortunately they could take us to train next day. I think hosting a wedding and also keeping regular guests happy may have been a bridge too far. Still I would recommend it to others with these caveats as it’s a really beautiful property and once we were there everyone was very attentive and welcoming
Commentaires de Gestion de l’hôtel
6 août 2024 par The Management, Gestion de l’hôtel
Thank you for your kind words about our villa and gardens. We’re delighted to hear you enjoyed your room and breakfast. We apologize for the inconvenience you experienced with our phone service and shuttle arrangements. We’re currently working on improving these aspects to ensure a smoother experience for all our guests. It’s great to know that despite these issues, you found our property beautiful and our team attentive. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 14 juin 2024 sur Expedia
par un voyageur
Publié le 11 juin 2024 sur Hotels
par un voyageur
Publié le 2 juin 2024 sur Expedia
This was the perfect way to start our trip in Italy, the staff is wonderful, friendly, and very helpful. We would definitely return.
Commentaires de Gestion de l’hôtel
18 juin 2024 par The Management, Gestion de l’hôtel
Thank you for your lovely review! We're thrilled to hear that your trip to Italy started perfectly with us. Our team is delighted by your kind words. We look forward to welcoming you back in the future!
