Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,5 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2020 sur Expedia
par un voyageur
Publié le 15 avr. 2019 sur Expedia
par un voyageur
Nice surroundings but wouldn’t return
Publié le 18 janv. 2019 sur HotelsInteresting stay here. The lobby area is beautiful, centred around a supposedly natural pool and banyan trees, water flowing alongside the paths. We stayed in their cheapest room which was poor condition but pretty clean. Can’t really complain for the price. The owner/manager was like a movie villain trying to be nice, loudly playing sinister sounding chants from reception. The morning yoga was great. The Ayurvedic massage was ok.
par un voyageur
Stay elsewhere
Publié le 7 nov. 2018 sur HotelsWe had booked a basic room. Basic would have been fine, but it had no hot water, wasn't clean and the sheets has blood stains in them from previous guests mosquito bites.
We arrived at around 22:30 no reception or staff around. Found by a security guard, who found ua a room before we could check-in propper the following morning.
Owner then tried to charge us for our pre-paid room until I could prove to him that we had already paid.
Having said that, the posh retreat rooms looked nice, they just weren't available to book through hotel.com.
Spa was nice and massage was excellent.
Commentaires de Gestion de l’hôtel
14 nov. 2018 par Eden Garden, Gestion de l’hôtel
Dear Sir,
We deeply appreciate your time in sharing your experience and thoughts of us, we apologise for the inconveniences caused. Thank you for giving us your opinion on what can make us better, we will do our best in learning from it. Regarding the payment, there was a delay in the updation of the invoice since the booking was through a third party, we will see to making it more efficient.
Thank you for your honesty and the complement, we look forward to the opportunity to make us better your stay with us.
Regards,
Eden Garden
par un voyageur
Soggiorno relax
Publié le 21 janv. 2018 sur HotelsBungalow semplice e accogliente. Pulizia buona. Staff molto gentile e disponibile. L’area vicino all’ingressO poco curata. Posizione ottima, vicino alla spiaggia ma lontano dalla confusione.
par un voyageur
Publié le 13 janv. 2017 sur Hotels
