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Sunstar Hotel Lenzerheide

4.0 star property
4-star ski hotel with 2 restaurants

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Photo gallery for Sunstar Hotel Lenzerheide

Indoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Premium Double Room | Living area
Premium Double Room
Bicycling

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078
  • Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Fadail Ski Lift
    ‪15 min walk‬
  • Lenzerheide/Lai LHB Gondola Station
    ‪19 min walk‬

Room options

View all photos for Classic Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Classic Double Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Living area

Premium Double Room

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room

Premium Single Room | Living area

Premium Single Room

  • Mountain view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Lenzerheide

Near the slopes.Your stay at this Lenzerheide hotel places you within a 10-minute walk of Arosa Lenzerheide Ski Resort and Ski Lift Dieschen. Tgantieni Ski Lift and Heidsee Lake are also within half a mile (1 km).

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 km
  • Tgantieni Ski Lift - 10 min walk - 0.9 km
  • Fadail Ski Lift - 15 min walk - 1.3 km
  • Lenzerheide/Lai LHB Gondola Station - 19 min walk - 1.6 km
  • Arosa Ski Resort - 74 min drive - 54.1 km

Getting around

  • Tiefencastel Station - 11 min drive

Restaurants

  • ‪Kiosk Canols - ‬3 min drive
  • ‪Grotto-Pizzeria Da Elio - ‬1 min walk
  • ‪Café Aurora - ‬2 min walk
  • ‪Heid-Stübli - ‬4 min walk
  • ‪Crest'ota - ‬11 min walk

About this property

Sunstar Hotel Lenzerheide

4-star ski hotel with 2 restaurants
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sunstar Hotel Lenzerheide helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lenzerheide hotel.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Sunstar Hotel Lenzerheide offers 93 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 123 reviews
Rating 8 - Good. 58 out of 123 reviews
Rating 6 - Okay. 13 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property with one exception -- the clock tower bells were quite near and made us choose between keeping the balcony door and window open for the fresh mountain air, OR closed so that we weren't awoken by the bells.
Stayed 6 nights in Jul 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Stayed 3 nights in Jan 2019

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Lenzerheide
Great value for money. Staff is super friendly, food is delicious, rooms are spacious & clean. We truly enjoyed our stay at Sunstar Lenzerheide.
Stayed 1 night in Dec 2018

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Sunstar Hotel Lenzerheide
Very friendly staff and good accommodation. Food at dinner was sub-par.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Sunstar
It was a great experience. My cousin and zi went skiing to Lenzerheide and St. Moritz for 3 days and stayed here. Staff was incredibly helpful and nice. On the first night we were so tired we fell asleeo around 19hrs and woke up really hungry at 22hrs. The restaurant was already closed however they still cooked us a meal! It was really nice of them. Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Stayed 2 nights in Dec 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to the Sport Bus stop
The wifi service required re-login everytime one returns to the hotel. Re-login requires a code that is transmitted through sms. This is no so convenient and is costly to international travellers.

8/10 Good

Alex, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in town
Reasonably good hotel, little bit older vibe but well kept. Nice accommodations overall, and a secure bike room was key for me, and the fact that my stay included free access to all of the lifts/gondolas in the area was amazing. Restaurant was good for typically euro breakfast and dinner was OK as well, but the typical Swiss pricing was a bit surprising after just staying in Italy the week before. I'd happily stay here again.

10/10 Excellent

Fabiola, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good value !
good location, center of town, bus stop just outside the hotel, ski rental place across the road, grocery store next door. Everything very convenient, friendly staff, nice rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect summer stay
the hotel lcoation is great, there are bike shops just across the street and various restaurants in walking distance. very quite and nice stay, just what we were looking for!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Wochenende auf der Lenzerheide
Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024

8/10 Good

Ursula

Stayed 2 nights in Jun 2024

10/10 Excellent

Maja

Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Eine glückliche Wahl
1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Reichhaltiges und gutes Frühstück. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020