Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Veligrand-ghost town
Publié le 12 sept. 2024 sur HotelsVelingrand: A quiet town that offers nothing besides some taverns/restaurants and small shops.Dont visit if you are looking to have fun. NOT recommended for young people!
Hotel: Generally a nice hotel. Staff is professional. However indoor SPA pools are outdated and need to be modernized.
Also, there arent many activities to do; They could at least arrange for a walk in the park or music events.
Dont go there if you are too active.Go there to isolate from everything
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello! Thank you for taking the time to rate the service we offer. We would like to inform you that the hotel offers activities such as outdoor yoga and water aerobics. We also have a guest pianist at the lobby bar and performers in the restaurant on weekends.Regards,The team of Maxi Park Hotel § SPA ***** Velingrad
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello!Thank you for taking the time to rate based on the quality ofservice we offer! We are happy to know that the undeniable advantages ofthe hotel made a positive impression on you! We look forward to seeing youwelcome again as our guest!Regards,The team of Maxi Park Hotel § SPA ***** Velingrad
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello! Thank you for taking the time to share with usthe impressions of your stay! We are happy to know that the efforts,which we put in order to provide the best service have succeededto contribute to your amazing holiday! We are waiting for you again withimpatience!Best regards,The team of Maxi Park Hotel § SPA *****
par un voyageur
Publié le 18 juill. 2024 sur Expedia
It was our first time. We were accommodating in a room which was outdated, not cleaned well and the air conditioning was out of order. We notified the receptionist two times and finally they suggested us to move in another room that was not the one we paid through Expedia for and it has the same issue and construction work around. We did not have any choice and were sleeping with open windows over the night, the mattress was uncomfortable though. They may need to invest more in maintaining their facilities as we noticed many details not working properly in different areas. Otherwise, it is in a good location with great panoramic view.
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello! Thank you for being our guest and sharing your feedback.The opinion and experiences of our guests are paramountfor us. Your review has been brought to the attention of our management and all necessary actions have already been taken. We are waitingto welcome you again as our valued guests in the future and doyour stay unforgettable!Best Regards,The team of Maxi Park Hotel and SPA*****
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello, Thank you for your rating and time,to share it with us. We apologize if you have experienced anyinconvenience during your stay.We would love to have againthe opportunity to visit us so that we can take care of your comfort as much as possibleyour comfort. Sincerely, the Maxi Park Hotel and Spa team!
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello,Thank you very much for the high rating.We are happy to know that we have been able to live up to your expectations andyour stay with us was full and pleasant. We will look forward to ityour next visit for the next batch of unforgettable spa moments.Sincerely, The Maxi Park Hotel and SPA Team****
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
helloThank you for this high rating.We are really happy and pleased to see that your stay with us was so pleasant and memorable,and that you highly appreciate the efforts we make and the indisputable advantages of the hotel base.It will be our honor and pleasure to welcome you again for your next unforgettable spa experience.The team of Maxi Park Hotel and SPA*****
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hi, Thanks for your feedback and time,to share it with us. We apologize if you have experienced anyinconvenience during your stay. Comments will be addressed toattention of our complex manager. We would love to have againthe opportunity to visit us so that we can take care of your comfort as much as possibleyour comfort. Sincerely, the Maxi Park Hotel and Spa team!
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello, Thank you for taking the time to ratethe service we offer! There is always something to strive for and the wholeteam works tirelessly for the comfort of each of our guests. Please forgive us for the discomfort encountered during your stay! We would fightWe were delighted to have the opportunity to welcome you again as our guests!Sincerely, the Maxi Park Hotel and SPA team*****
par un voyageur
Publié le 26 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Maxi Park Hotel § SPA ***** Velingrad, Gestion de l’hôtel
Hello!Thank you for being our guest and sharing your feedback. Please excuse us,for the discomfort caused during your stay. We strive to offermaximum comfort for each of our guests and we will be happy to welcome youagain as our guests and to guarantee you an unforgettable stay!Sincerely, Your team from Maxi Park Hotel § SpaVelingrad!
