Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice place in the mountain area
Publié le 4 oct. 2018 sur HotelsNice place in the mountain area, possible to run/walk just near the hotel, the restaurant is very good.
The spa is a big plus, just a pity that there is no gym,
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Leider gibt es noch teppichboden in den Zimmern der nicht mehr ganz in Ordnung ist ansonsten sind die Zimmer fantastisch riesengroß auch die Balkone schön geräumig.
Das Mineralwasser Becken war leider umringt und stark benutzt von vielen Kindern schade dass dieses eine Becken nicht kinderfrei gehalten wird zum Gesundheit regenerieren und auch vielleicht die Raucher dort eine extra Zone hätten denn es gibt ja noch viele andere Pools wo für alle alles offen sein kann
par un voyageur
Publié le 9 août 2024 sur Hotels
The spa center:Not planned for the volume of hotel guests, the jacuzzi was broken during the entire stay, the water in one of the outdoor pools was very dirty, we noticed one cleaning during the stay. Being around the pools at the spa was "life threatening", there were swarms of flies and wasps. I was stung by a wasp, my leg was swollen and I left the hotel a day early. They did not offer to refund the amount for the night. Towels in the spa are given to customers with the stipulation that they are for the whole day, i.e. we have to carry them everywhere with us wet if we are going to use the pools and the thermal area all day, which is absolutely unacceptable.The room:There was no view of the park as described in the offer, but of an outside parking lot and the roof of the restaurant! There was no terrace and when the window was opened you could hear the noise of the restaurant, the chatter of the patrons, etc. The robes in the rooms are not changed unless we specifically ask that they be clean and dry. The hair dryer in the room was burnt. I urgently called the front desk, who were unaware that there was virtually no hair dryer in the room. Subsequently, they gave me a manual one.
Communication with reception was very difficult.The restaurant: The food was of average quality.There were wasps everywhere around the tables. The "traps" for them were cut plastic bottles placed around the restaurant fence, filled with yellowish liquid and wasps.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Great mineral pools, great massage, incredible restaurant quality of food and service. My only complaint is that the mattresses are like a ROCK for the king sized rooms. It completely negated the lovely result of the massage and my body was in pain.
par un voyageur
Nice outside pool in winter
Publié le 17 mars 2024 sur HotelsThis hotel has a nice small outdoor pool open through the winter (08 am through 20-00) where thermal water stays sufficiently warm, and a warmer indoor pool. Sodium-fluoride waters are nice. The breakfast buffet is good and accommodations are comfortable (although unfortunately no kettle in the rooms). Good wifi. Straightforward parking and late arrival is possible. If you start hiking up the hill from the hotel you can join bicycle trail 220 going up to Ostrets peak (elevation gain of around 800m round trip counting ups and downs).
par un voyageur
Publié le 11 mars 2024 sur Expedia
Old and dated property, limited English skills however the spa is decent and the dinner was OK
par un voyageur
Publié le 8 janv. 2024 sur Hotels
par un voyageur
Publié le 18 déc. 2023 sur Hotels
Като започнем от настаняването до напускането на на хотела, всички служители бяха изключително любезни и отзивчиви. СПА зоната беше изключително приятно, чисто и съдържащо всичко необходимо за да подейства максимално релаксиращо място. Стаята ни беше просторна. Единственият недостатък на престоя ни беше вечерята в ресторанта. Поръчахме разядки с хлебче, което си личеше, че е било замразено и съвсем леко препечено, част от ястията бяха студени като ги получихме и се наложи няколко пъти да подсещаме сервитьора за някакви пропуски в поръчката. Поръчахме и пица за стаята, която се оказа, че отново е от готовите, които директно се слагат да се пекат и след това видяхме, че се предлага в детското меню. Закуската, която бяхме заплатили беше страхотна и имаше голям избор.
par un voyageur
Publié le 14 déc. 2023 sur Expedia
par un voyageur
Publié le 16 oct. 2023 sur Expedia
immer zu empfehlen
