Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,5 Propreté de la chambre
4,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Logement correct, literie mediocre,agents à revoir

Publié le 19 sept. 2024 sur Hotels
Derrière ce logement il y a une agence. Échange facile via WhatsApp et accueil à la descente du bateau mais personne peu aimable. Taxe de séjour annoncée de 12€ qui s’est transformée en 32€. Un jour en rentrant la porte était grande ouverte avec un technicien et une personne de l’agence sans que nous ayons été prévenus. Literie à revoir, on s’enfonce au milieu du lit.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Marco, Gestion de l’hôtel
Dear Guest,putting a name will help to understand which guest you are...The tourist's tax is4 per person per night, this is clear, I do not understand where you found 12 as it is not mentioned in the advert we have published on Expedia. Possibly a third-party website that we strongly suggest not to be used in the future.Regarding the technician, we communicated via WhatsApp as we had an emergency with the plumber and the heaters of the house. We are sorry that you were not advised in time. Kind RegardsMarco
5 sur 5
par un voyageur

Highly recommend

Publié le 7 oct. 2024 sur Hotels
Would stay here again! It is a very spacious apartment, with everything you could need for your stay. It has a hair dryer, washer, extra linens, extra towels, coffee maker, toaster, fridge, table, microwave, and windows that open to the water. Martina met us at the ferry landing close by and took her time showing us around the apartment and giving us recommendations for things to do. This apartment is in a great location, walkable to everything around including museums, shopping, cafes, and great dinner restaurants. We did the Murano glass tour recommended by Martina, and it was the highlight of our Venice stay.
3 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Marco, Gestion de l’hôtel
Please let us know why you have applied for 3 stars during your stay with us. Please explain if this refers to the apartment or other things or experiences you had during your stay. thanks
5 sur 5
par un voyageur

Great staff

Publié le 8 avr. 2024 sur Hotels
Great staff, really helpful, very good
4 sur 5
par un voyageur

Publié le 1 mai 2023 sur Expedia
Really well equipped apartment! Nothing extra I needed. Communication was fantastic with WhatsApp assistance including bud and water taxi advice. Only downside I would say is the bed was very squeaky and mattress very hard and quite uncomfortable. I would definitely stay again next time I am in Venice but please address the bed/mattress issue!
5 sur 5
par un voyageur

Publié le 10 août 2022 sur Hotels
Buena ubicacion, con todos los servicios de un apartamento
5 sur 5
par un voyageur

Publié le 13 juin 2022 sur Expedia
Great location and very nice apartment which is very central. Very easy to walk to different location and even received recommendations from the owner of the apartment of where to go. Loved our stay here.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 juin 2022 sur Hotels