Terrible stqy. First of all, the landlord state there is a parking onsite. While this is technically true, they propose you to park in their garden and to park 7 cars next to each others with no more access to your car and to move it once you are parked. We explained the landlord that we had to leave early morning the next day and she just did care, saying eanly on the phone "if you are not happy, park in the street (there was absolutely no parking space available in the street!!) or leave to another hotel".
In addition this "hotel" has no reception so when you arrive you are bloked outside the building. We had to call the landlord and she just told us to ask the keys to the cleaning lady (which was locked inside). We found the cleaning lady who gave the keys to us, however she does not speak a word of english (she is not a receptionist after all!) and you are left clueless...
In addition, since there was no reception at check in and check out, we could not pay the room. I call the landlord, she just very harshly old me to "leave the keys and just go". Then a few days letter I have been debited on ,my credit card by an amunt higher than my initial resevration; with no explanations from Hotels.com and no invoice from the landlord!!!
I would not recommand this stay because it is not a hotel and the staff is just friendly at all. In fact, this attitude just ruined my visit of Venice and I am very very disappointed that Hotels.com does not manage fake offers with fake parking....