Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fantastic seaside hotel
Publié le 20 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Mark,Thank you for your fantastic rating and for choosing The Royal Hotel for your seaside getaway. We’re delighted to hear you enjoyed your experience and our location by the sea.We hope to welcome you back soon for another memorable stay!Warm regards,
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear James,Thank you for rating your experience with us at The Royal. We're so glad you enjoyed your stay and truly appreciate your feedback.We look forward to welcoming you back in the future!Warm regards,
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Connor,Thank you for taking the time to rate your recent stay with us. While we’re glad you chose The Royal, we’re sorry to see your experience didn’t fully meet expectations. Your feedback is important, and we’d love to understand how we might improve to make future visits more enjoyable.Please feel free to reach out directly if there’s anything specific you’d like to share. We hope to have the chance to welcome you again.Warm regards,
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Justin,Thank you for your kind rating of your recent stay with us at The Royal. We’re delighted to hear that your experience was enjoyable and appreciate you taking the time to share your feedback.We look forward to welcoming you back soon!Warm regards,
par un voyageur
Publié le 25 juin 2024 sur Hotels
I felt comfortable and at home in the hotel. The staff were friendly and obliging. There is something very speckial about the Royal and that's why I have stayed more than once.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Colin,Thank you for sharing these lovely words and for your continued loyalty to The Royal! We’re delighted to hear that each visit has felt like a homecoming and that our team made you feel comfortable and welcome. Creating a special experience for our guests is always our goal, and it’s so rewarding to know that you feel the unique charm here as well.We look forward to welcoming you back for many more memorable stays.Warmest regards,
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Very friendly restaurant staff. Reception team efficient and very helpful. Asked us about a ramp for my son's wheelchair anytime we came in and out of the hotel. Afternoon tea was an excellent experience. Since covid this is the 1st place that did housekeeping which really made us feel we were on a holiday.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your experience with us! We’re so glad that our reception team was able to assist with the ramp for your son and that you felt well looked after. Our restaurant staff will be thrilled to know that their friendly service made a difference in your stay, and we’re delighted that you enjoyed our afternoon tea experience.It’s wonderful to hear that the housekeeping service helped you feel fully on holiday—we believe those details make all the difference. We look forward to welcoming you back for more relaxing and memorable stays.Warm regards,
par un voyageur
Amazing stay
Publié le 9 avr. 2024 sur HotelsAn extremely lovely hotel great staff and beautiful food.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Merv,Thank you for your wonderful feedback! We're thrilled that you enjoyed your stay, found our staff attentive, and appreciated the quality of our food. Knowing that we contributed to a memorable experience for you is incredibly rewarding.We look forward to welcoming you back for another amazing stay!Warm regards,
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Tony,Thank you for rating your experience with us at The Royal. We're so glad you enjoyed your stay and truly appreciate your feedback.We look forward to welcoming you back in the future!Warm regards,
par un voyageur
A two day break.
Publié le 15 févr. 2024 sur HotelsI booked late so the restaurant was fully booked but they made space for me in the conservatory. The staff could not be kinder or more helpful. The food is outstanding. I always look forward to returning.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Jenny,Thank you for sharing your lovely feedback about your recent stay! We’re delighted to hear that our team could accommodate you in the conservatory and that you found their service to be kind and helpful. It’s wonderful to know that you enjoyed the outstanding food we offer.We can’t wait to welcome you back for another memorable experience!Warm regards,
par un voyageur
Service and atmosphere very good
Publié le 6 nov. 2023 sur HotelsStaff excellent… bathroom of our room was tired in places, nice atmosphere and great food
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Seda Smith, Duty Manager, Gestion de l’hôtel
Dear Nicki,Thank you for your feedback regarding your recent stay. We're delighted to hear that you enjoyed the service and atmosphere, as well as the excellent staff and great food.We appreciate your comments about the bathroom and will certainly take this into consideration as we continually strive to improve our facilities.We hope to welcome you back for another enjoyable experience soon!Best regards,
