Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2022 sur Expedia
Nous avons couché a cet endroit, car il s'agissait que d'un arrêt vers une autre destination. Le prix est bon, mais l'état des lieux laisse à désirer. Il n'y a aucune insonorisation. Notre voisin était très bruyant. Ils ont fêté et parlé au téléphone jusqu'à 4:00am. Le robinet de la douche coule même lorsqu'il est fermé et les lumières de la salle de bain frétillent.
Commentaires de Gestion de l’hôtel
16 août 2022 par Brian S., Gestion de l’hôtel
Thank you for your feedback, we are happy to hear the location was a convenient stop for you on your travels. However, we apologize for the inconveniences you experienced at our hotel. We will look into solutions to address the points you brought to our attention and we hope to see you again in the near future.
Sincerly,
Brian S.
par un voyageur
Un toit pour la nuit
Publié le 13 juin 2022 sur HotelsSolution pour une étape afin d’éviter les prix prohibitifs des hôtels de la région le week-end.
par un voyageur
Publié le 28 janv. 2022 sur Hotels
par un voyageur
Publié le 19 sept. 2024
Great receptionist! Great room. Walkable restaurants, and 5 minutes from Channel Islands!
par un voyageur
Publié le 8 sept. 2024
Mattress needs to be thrown out. Front desk provided extra blankets(3) to cushion the mattress wires.
Not comfortable all rooms were sold out.
Nice location
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Aimee, Gestion de l’hôtel
Dear Celia,Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced with the mattress during your stay. Providing extra blankets was a temporary solution, and we regret that it did not meet your expectations.We are pleased to hear that you enjoyed our location. Your comments are invaluable to us, and we are taking immediate steps to address the mattress issue to ensure a more comfortable experience for future guests.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Warm regards,AimeeFront DeskClocktower Inn
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brian S., Gestion de l’hôtel
Hi, Our teams spirts are at a high,your perfect rating made our day! We’re so glad you had a wonderful stay. Hope to see you again soon! Kind regards, The Clocktower Inn Team
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brian S., Gestion de l’hôtel
Dear Guest, Thank you from all of us at the Clocktower Inn in Ventura for the top score! We’re thrilled you enjoyed your time with us. Can’t wait to have you back! Best wishes, Clocktower Inn Team
par un voyageur
Publié le 26 août 2024 sur Hotels
Äldre hotell för en natt på väg i resan. Ventura centrum överraskade samt strand & piren för en PW.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brian S., Gestion de l’hôtel
Hi,Thank you for taking the time to share your feedback. We’re sorry to hear that your stay didn’t meet your expectations. We appreciate your comments and will use them to improve our facilities. We’re glad you enjoyed exploring Ventura’s downtown, beach, and pier. With our great location and eagerness to improve, we hope you’ll give us another chance in the future.Best regards,Brian S.
par un voyageur
Publié le 26 août 2024 sur Expedia
The staff was friendly. The carpets in the hallways are dirty, the smell in the room
was overwhelming of chemical and musty. The refrigerator was placed on top of a cabinet and completely unbalanced with a coffee maker on top. The bathroom door squeaked.
wachemical and musty
Commentaires de Gestion de l’hôtel
27 août 2024 par Aimee, Gestion de l’hôtel
Dear Suzanne,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly, as we strive to provide excellent service to all our guests.We apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and it’s clear we fell short in your case. We are addressing the dirty carpets in the hallways and the smell that was in your room. Our housekeeping team is working on deep cleaning each room to ensure a fresher environment for our guests.Regarding the refrigerator and coffee maker setup, we understand how this could be inconvenient and unsafe. We will review and correct the placement to ensure it is stable and practical for future guests. Additionally, we will ensure that maintenance addresses the squeaky bathroom door promptly.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,AimeeFront DeskClocktower Inn
par un voyageur
Publié le 25 août 2024 sur Expedia
Very close to anything you pretty much need. Inn is older, but very clean and nice. Our toilet was leaking and they fixed it quick. New toilet and all. Will be returning.
Commentaires de Gestion de l’hôtel
30 août 2024 par Aimee L., Gestion de l’hôtel
Hello Calli,Thank you for taking the time to leave us a review! We're thrilled to hear that our convenient location made your stay enjoyable and that our team's quick response to the toilet issue met your expectations. We understand that even in an older inn, cleanliness and comfort are paramount, and we're glad that we could provide that for you. We're looking forward to welcoming you back on your next visit!Best,AimeeClocktower Inn Front Desk
