Note fondée sur 264 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Pleasantly surprised.
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Paul,It's wonderful to hear that you were pleasantly surprised during your stay at Rodeway Inn Ventura! We strive to create a welcoming and comfortable atmosphere, so knowing that your experience left a positive impression means a lot to us. We hope to have the opportunity to welcome you back and provide another great stay!
par un voyageur
Our Stay
Publié le 11 août 2024 sur HotelsThe room at the inn was clean and presentable. The closed caption feature on the TV and/or remote controller did not work as designed and it was very late for us to report it to the office. Where we stayed, one of several construction utility trucks doubled parked in the front of the unit where we stayed so we had to park our car elsewhere on the premise a little far. Overall, it was a nice place to stay for a reasonable price.
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Ethan,Thank you for your feedback. We’re glad to hear that you found the room clean and presentable. However, we’re sorry to learn about the issues you experienced with the closed caption feature on the TV and the inconvenience caused by the construction utility trucks. We understand how frustrating this must have been, especially late at night. We will address these concerns to ensure that future guests have a smoother experience. We appreciate your understanding and hope to have the chance to welcome you back to our Ventura, CA location.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you so much for the kind words, Edilberto. We work hard to provide the best experience possible and are happy to hear you enjoyed your stay at Rodeway Inn Ventura. Looking forward to seeing you again soon!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Travis,Thank you for sharing your feedback. We appreciate your rating and would love to know more about your experience. If there's anything specific you feel we could improve on, please let us know. Your insights are valuable in helping us enhance our services and ensure a more enjoyable stay for all our guests. We look forward to the opportunity to welcome you back and provide a more positive experience in the future!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
We liked the updated tiling and shower heads but the toilet was not working and had to call maintenance several times. They were very responsive but just needed to replace the internal workings so it would stop running and flush properly.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Brian,We are very sorry we did not live up to our high standards of exceeding expectations. We take feedback very seriously as guest satisfaction is our top priority and will investigate this matter. We appreciate your positive comments about the updated tiling and shower heads. However, we deeply regret the inconvenience caused by the toilet issues and the repeated calls for maintenance. Our team will ensure the internal workings are properly fixed to prevent such problems in the future. We hope to have the opportunity to welcome you back for another chance on your next holiday on Thompson Blvd.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Matthew!Thank you so much for your perfect rating! We’re overjoyed to know that you had a wonderful stay. It’s always great to hear that everything was just right. We look forward to welcoming you back for another exceptional experience in the future. Your positive feedback really means a lot to us!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
I don't like it
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Ana,Please accept our sincere appreciation for your review. To hear that your experience fell short of your expectations is disappointing. Please tell us more about what went wrong so that we can fix it; we appreciate your comments very much.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Harold!Thank you for your kind review! We’re so glad to hear you had a great experience with us. Your feedback means a lot and we’re thrilled that you found our service and amenities enjoyable. We’re always striving to create a welcoming atmosphere for our guests and it's wonderful to know that we’re on the right track. We hope to have the pleasure of hosting you again soon and delivering an even better experience!
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Hector!Thank you so much for giving us a perfect rating! We're excited that you had such a positive experience. We look forward to welcoming you back soon for another great stay!
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jose!We were pleased to see your flawless rating! Although we didn't hear anything from you, your high rating indicates that you had a positive experience working with us, which makes us very glad. We would love to hear from you if there is anything in particular that you found enjoyable or if you have any recommendations for enhancements. We appreciate you being with us, and we look forward to seeing you back soon!
