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Collection O Hotel Mocambo, Boca del Río

3.5 star property
3.5-star beach hotel near Mocambo Beach

Choose dates to view prices

Photo gallery for Collection O Hotel Mocambo, Boca del Río

Business centre
Restaurant
Property amenity
Garden
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Mocambo Beach
    ‪6 min walk‬
  • World Trade Center Veracruz
    ‪7 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪8 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room (With View)

Superior Room (With View)

Superior Room (With View)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 39 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds)

Standard Room (Four beds)

  • 19 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Boca del Río

Mocambo stay.Within a 10-minute walk of this Mocambo hotel, you'll find Mocambo Beach and Andamar Lifestyle Center. World Trade Center Veracruz and Plaza Las Americas Shopping Mall are also within half a mile (1 km).

What's nearby

  • Mocambo Beach - 6 min walk - 0.5 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km
  • World Trade Center Veracruz - 7 min walk - 0.6 km
  • Plaza Las Americas Shopping Mall - 8 min walk - 0.7 km
  • Plaza Mocambo Veracruz - 4 min drive - 3.4 km

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪Villa Rica - ‬5 min walk
  • ‪La Parroquia de Veracruz - ‬8 min walk
  • ‪El Café Palacio by Bola de Oro - ‬6 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪La pizza di Marco - ‬8 min walk

About this property

Collection O Hotel Mocambo, Boca del Río

3.5-star beach hotel near Mocambo Beach
There's a restaurant on site. WiFi is free in public spaces. As a guest of Collection O Hotel Mocambo, Boca del Río, you'll find 2 outdoor swimming pools, 2 indoor swimming pools, and a children's pool. Spa services, a terrace, and a garden are also featured at Collection O Hotel Mocambo, Boca del Río. Free self parking is available.

This Colonial Boca del Río hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • Built in 1935
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Collection O Hotel Mocambo, Boca del Río

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 673 reviews
Rating 8 - Good. 241 out of 673 reviews
Rating 6 - Okay. 89 out of 673 reviews
Rating 4 - Poor. 54 out of 673 reviews
Rating 2 - Terrible. 35 out of 673 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025

8/10 Good

Josué R.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hay muchísimas escaleras, solamente así se accede a la mayoría de habitaciones, cruzando un montón de escaleras. De ahí en más todo excelente
Stayed 5 nights in Oct 2024

4/10 Poor

Rodolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Leidia diyitsa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jose, Medford

Disliked: Cleanliness, property conditions & facilities
Old
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As far as a budget friendly hotel near the beach and the city it’s hard to beat. For this I would rate it at 5 stars. The downsides are that the hotel is very dated, rooms and hotel areas are showing wear and tear but everything was clean. The walk over to the beach was close but you’re entering the public beach area. Staff seemed a bit annoyed with my presence.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic hotel- with unique stories, architecture, views, and kind staff. Location is perfect.
Stayed 2 nights in Dec 2023

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful. Its beauty and history are incomparable, but property needs repairs. They have one restaurant with very little options and no room service. Location is not very convenient. The lady working the small gift shop is absolutely adorable very nice lady. The young man in the pool area goes above and beyond to make guests stay as pleasant as possible!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was nice. Air conditioner works. Complimentary coffee ironically was very good! room overlooks ocean. Would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

ANTONIO

Stayed 1 night in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Check in is at 3:00 pm however I had to wait until 5:00 pm to get my room, bathroom was flooded every night from the rain leaking trough the roof, no cable on TV, the staff was very helpful and kind.
Stayed 3 nights in Jul 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view the pool are good
Stayed 4 nights in Jul 2023

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible condition unsafe dirty felt miserable
Stayed 7 nights in Jun 2023

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

richard a

Liked: Cleanliness, staff & service
Honest review here. For me this property is a paradox. The architecture, fabulous wood appointments, interior spaces and interior pools of the common areas are absolutely beautiful and for the most part well maintained. Likewise with the rooms. The main pool area is dated but the main pool and surrounding mini pools are clean and well maintained. I couldn't help but feel I was in a hotel that was, in it's day, the Crown Jewel of Veracruz hosting Celebrities from around the world from a by-gone Hollywood Era of the 50's. As an architectural photographer I loved walking around the property taking photos of the grand wooden interior halls, columned bathing areas and conference rooms. Walking the exterior spaces is where the reality of this once grand hotel is unfortunately falling into disrepair. The complexity of the grounds is a huge maintainence undertaking and I imagine has suffered from the buisness decision to upkeep other areas of the hotel. I loved this hotel. I am also somewhat sad to see it's exterior decline. I will stay again as long as they maintain the rooms, pools and interior spaces as the currently do. Thank you for keeping this beautiful hotel functionally alive!

10/10 Excellent

Arturo, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph D.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was beautiful but needs attention but I would still stay in the future
Stayed 3 nights in Mar 2023

10/10 Excellent

CARLOS, Midland

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a beautiful hotel full of history. Every where you look you will see gorgeous nooks and details of a well built hotel from the last century. The swimming pool is superb.
Stayed 8 nights in Feb 2023

4/10 Poor

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I grew up coming here for the pool, but it is so run down now. Restaurant was closed for renovations. Beds are very uncomfortable. I still enjoyed the pool and service from Leo.
Stayed 4 nights in Feb 2023

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel, very well located. Could use some maintenance to restore its former glory. Noisy renovation work in some areas.
Stayed 2 nights in Jan 2023

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property need some remodeling work. Good area, very clean, familiar environment
Stayed 1 night in Jan 2023

6/10 Okay

ELOISA

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel es muy antiguo y requiere de mucho mantenimiento. Nos encontramos telarañas viejas en una esquina de nuestra habitación. La atención extraordinaria, el staff muy amables felicitaciones para ellos
Stayed 2 nights in Sep 2022

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok for the price, nothing fancy.
Stayed 1 night in Jul 2022

10/10 Excellent

Silvino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2022