Ratings based on 855 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 19, 2024 on Expedia
The Dreams Playa Bonita Resort is an excellent all-inclusive resort. My wife and I enjoyed all the amenities as well as the food and beverage options. There are three restaurants, the Oceana (seafood), Bordeaux (French), and Portofino (Italian) as well as a buffet option and snack bar. Further, the service was amazing. We had a minor issue with the room originally assigned to us, but the resort staff addressed the problem and immediately resolved the issue. I highly recommend this resort.
by A traveller
Posted Aug. 18, 2024 on Expedia
The food isn’t bad but it could be better, If you’re not a picky person with how your food tastes you will be fine. The resort itself was beautiful and breathtaking and looks and feels better in person than in photos. The people are very nice too!
by A traveller
Posted Aug. 18, 2024 on Expedia
I did not like the fact that there were so many insects, have to be careful with your drinks because they fly right in them. Was also bitten up badly by what I believe were mosquitoes.
by A traveller
Posted Aug. 17, 2024 on Expedia
The kids club was very good.
The vouchers that they give is a sad scam
by A traveller
Posted Aug. 17, 2024 on Expedia
Property was clean and quiet,
Need more food options with more flavor
There was very little entertainment
The entertainment area smelled moldy
My preferred package did not come with Rob’s, turn down service or a concierge person
My room was stocked for 1 person ex 1 towel 1 snack no liquor, three hangers
Property full of mosquitoes
Not enough coverage cabanas in the preferred area
by A traveller from Brooklyn
Posted Aug. 16, 2024 on Expedia
Properly and surrounding area are beautiful. Food and drinks were good. Staff was friendly and courteous. No complaints as amenities go, they had daily and nightly activities on property. Only complaint would be the raccoons and agouti rodents coming onto property due to room service dishes being left outside by people after they finish eat. This encouraged the animals to come onto property in groups trying to feed off of what was left on plates and dishes. All in all it was a great vacation and my family and I enjoyed ourselves.
by A traveller from Menifee
Posted Aug. 16, 2024 on Expedia
La amabilidad del personal todos desde Carlos el botones hasta Giovanna del postres y café ,los meseros como Ikiler y la hostes Kathteleen Tod’s muy amables respetuosos y profesionales
by A traveller
Posted Aug. 15, 2024 on Expedia
I loved the staff
by A traveller
Posted Aug. 15, 2024 on Expedia
by A traveller
Posted Aug. 14, 2024 on Expedia
Dreams Playa Bonita is a beautiful property located right on the beach. The staff went above and beyond to look after us and they genuinely seemed happy and eager to please, of all the all inclusive properties I have stayed at the staff at Playa Bonita were by far the best.
There were for some reason a lot of negative reviews for this property and I don’t know if there is a “Princess and the Pea” situation going on here but this is a very nice property and definitely not anywhere close to the one star ratings some people have been giving, this isn’t the Bates Motel after all.
I wanted to clarify the information about the swimming conditions at the beach, the tide comes in and goes out quite dramatically, but at certain times of the day the water is quite nice for swimming (mornings and afternoons). Because of the tide movement the visibility of the water is quite poor, so a positive is you will never see the shark coming, ignorance is bliss as they say, so leave your snorkel equipment at home. All kidding aside the water is safe and I swam far out daily without any problems.
My wife and I felt the food was tasty, our only complaint is that the plated restaurants did not always offer a vegetarian menu for the main course. The buffet did offer daily vegan options which was much appreciated by us.
Lastly we got to see some sloths at the resort, and no I’m not talking about the guests lounging beside the poolside bar, two/toed sloths which were even cuter than expected.
