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Emporio Veracruz Hotel

3.5 star property
Family-friendly 3.5-star hotel near Veracruz Aquarium

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Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Superior Room, 2 Double Beds, Ocean View
Interior
Exterior
Indoor pool, 2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪1 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Resort view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double

Privilege Double

  • Resort view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Veracruz

Heart of Veracruz.Within a 10-minute walk of this Malecon hotel, you'll find Veracruz Harbour and Zócalo. Malecón de Veracruz and Monument to the Veracruz Heros are also within half a mile (1 km).

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Veracruz Harbour - 5 min walk - 0.4 km
  • Zócalo - 7 min walk - 0.6 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 3 min drive - 3.0 km

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly 3.5-star hotel near Veracruz Aquarium
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Front of property - evening/night

Veracruz Centro Histórico

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $64
CA $79 total
includes taxes & fees
May 5 - May 6
Veracruz Centro Histórico

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 806 out of 1240 reviews
Rating 8 - Good. 248 out of 1240 reviews
Rating 6 - Okay. 104 out of 1240 reviews
Rating 4 - Poor. 38 out of 1240 reviews
Rating 2 - Terrible. 44 out of 1240 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Richard, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and loved that you can walk to restaurants
Stayed 1 night in Dec 2024

6/10 Okay

Venancia C

Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

6/10 Okay

Guadalupe

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gurpal

Stayed 2 nights in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great hotel breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus, Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , best options
Stayed 1 night in Dec 2024

8/10 Good

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to every attraction in town. Will stay again in my next visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 9 nights in Dec 2024

10/10 Excellent

connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close to the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay here
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location and clean, clean, clean. It was great being able to walk out directly on the Malecón or to head straight to the La Parroquia cafe. Taxi service to the airport was handled efficiently. Some facilities are starting to show their age(not sure why the jacuzzi closes midday, but alright), but this is an amazing hotel if you’re staying in Veracruz.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Es la segunda vez que nos hospedamos aquí y siempre es excelenten
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

M

Disliked: Cleanliness
Be careful the room that we got had bedbugs and my husband was seriously bitten very badly it was room 307. Had a bad experience
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms 2 times because the locks weren't working.. i didnt even get compensated with a free dinner at least and the the staff was rude.... i booked this hotel because it was convenient for me since it's located in the heart of veracruz .. but i will not go back ever again.. so disappointed
Stayed 7 nights in Nov 2024

6/10 Okay

Juan Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
After 15 or so years since they did the latest big renovation to the hotel, it's starting to need another round of maintenance. For example, some of the rooms are looking a bit worn down, including balcony and shower doors in mine, that didn't close properly. The service has never been great, but now it's downright disappointing. The fact that they continue to have only two check-in counters makes the check-in process quite lengthy on holiday periods, and in 4 nights in my room, they didn't leave fresh hand towels once. I always had to call and ask for new towels to be brought up, because they'd take the used ones and leave no fresh ones. The hotel's location and inexpensive parking (which used to be free) is probably its best feature, but with so many hotels in downtown Veracruz, I think we'll start looking to other options for our next trip.
Stayed 4 nights in Nov 2024

4/10 Poor

Manuel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains,bedding needs upgrades room smells funky
Stayed 7 nights in Nov 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, some room for improvement
The hotel is on a prime spot by the pier. Nice and clean overall. The windows are not fully noise insulated so a ship being loaded with large metal pipes overnight kept making clanking noises during the process. The parking is across the property and not clearly marked so we had to drive in the messy traffic around that block twice until we went into the hotel to find exactly where the parking was. Should have a sign. The room reservation said parking included but they still charged 20 pesos a night which I just paid not worth arguing a dollar. The room did not have a safe in the closet, and the soap bars were missing so had to ask for some. The whole place bans smoking everywhere on the premises including the balconies if that's important to you.
Stayed 1 night in Nov 2024