Ratings based on 394 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Glen Rose

Posted Oct. 12, 2024 on Expedia
Beautiful old building. Great location for touring the city. The staff was amazing!
5 out of 5
by A traveller

Posted May 4, 2024 on Expedia
Nice stuff and close to the center
5 out of 5
by A traveller from St Petersburg

Posted Apr. 26, 2024 on Expedia
Wonderful historical building. Beautiful courtyard! Short walk to historic town square and historic cathedral.Classic coffee shop cafe, reminded us of Spain.
5 out of 5
by A traveller

Posted Mar. 30, 2024 on Expedia
Love staying here. The staff are wonderful and the place is beautiful. I will be coming back.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023 on Expedia
3 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
Old hotel, poor water pressure and barely warm water. Big spacious rooms but coffee maker and cheap coffee but no cream or sugar. Some staff more pleasant than others. Breakfast is decent but small. Missed the mark on towels. 1 bottle of water in room for 2 people...weird not typical HI stuff like that. Very central. Free parking.
3 out of 5
by A traveller

Posted Oct. 13, 2023 on Expedia
The hotel is 400 years old and you should expect some situations. It is nice place for a overnight stay. The only complaint I have is the water pipes must be original because the water comes out rusty brown so make sure to have bottle water to brush teeth.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 31, 2023 on Expedia
5 out of 5
by A traveller

Posted Jul. 18, 2023 on Expedia
Fernando y Luis y Gabriel y los de from desk buen servicio muy atentos todos gracias la recámara siempre cuando regresamos me tenía el cuarto limpio!!!!
Comment from Hotel Management
Jul. 21, 2023 by gm, Hotel Management
Muchas gracias por su atenta reseñaCon gusto haremos llegar a nuestros colaboradores el agradecimiento que nos comparte y gracias a usted por su preferenciaUn cordial saludo,
5 out of 5
by A traveller

Posted Jul. 11, 2023 on Expedia
Hotel is lovely and very clean. We had the king room and had a lot of space. Breakfast is included and is very delicious. The waiters are so nice and all speak English. Getting a ride was easy. The front desk will all one for you. Highly recommend staying here. We visited June 2023
Comment from Hotel Management
Jul. 21, 2023 by GM, Hotel Management
Thank you so much for your comments and preferenceIt is so nice to know that you are glad with the services and staff.Hope to see you soonRegards