Note fondée sur 319 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overpriced ,but decent.
Publié le 16 juin 2024 sur HotelsUpon entering the room nasty odor that never went away. I used essential oils to mask it.Bed was creaky and mattress worn out. I asked for 1st floor and extra pillows and towels and they obliged. But sports teams above made a lot of noise all nite .AC worked well!
Commentaires de Gestion de l’hôtel
17 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Steve, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA regarding the accommodations and AC. I do apologize for the foul odor you described along with the other issues mentioned that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 juin 2024 sur Expedia
We only stayed one night and I had no complaints. It was sufficient
Commentaires de Gestion de l’hôtel
16 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Christine, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 9 juin 2024 sur Hotels
Really nice, cleaned every day.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Malango, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA regarding the cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Braulio, We at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 mai 2024 sur Expedia
Great stay. Nice accommodations at a good rate.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Rafael, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Vermillion - U of South Dakota. I appreciate your kind review. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 23 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Connie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Great hotel
Publié le 21 mai 2024 sur HotelsThe room was very nice, the bed was comfortable, the bathroom was clean and the shower was very nice. The only thing I noticed was the shower bar that holds the curtain was rusted. The breakfast could be improved with more choices. Overall a very nice hotel with nice staff.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Andrea,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. I am happy to read your comments about your very nice room, our comfortable bed, and all the other kind remarks mentioned. However, you indicated that the conditions of the shower bar and the breakfast options dampened your experience. Pertaining to breakfast, this is not a listed amenity at our hotel, however, there are restaurants close by. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 mai 2024 sur Expedia
Bathrooms are super tiny. No room to move. Property does not have an elevator so make sure you request a ground floor room if you have a disability. Staff was friendly and accommodating and the room was nice and clean with comfortable beds.
Commentaires de Gestion de l’hôtel
19 mai 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Florence. The staff and I at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA appreciate your 4/5 score. I am happy to hear that you found our staff to be friendly and accommodating, and the rooms to be nice and clean with comfortable beds. However, you indicated that the size of the bathrooms, the lack of an elevator, and the other concern mentioned dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 mai 2024 sur Expedia
We've had a bad streak with hotels recently, but I'm glad to say that the Red Roof in Vermillion broke that streak! We loved our stay! The staff were friendly and helpful, it was quiet, beds were comfortable, and everything was clean. We did not have time to have breakfast, so I can't review that. The only downside was that the pool was super cold! I will gladly stay again.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Denae,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Vermillion - U of South Dakota. Hearing your stay at our property restore your faith in Red Roof providing clean and comfortable accommodation for our guest brought so much joy to our staff. Your highlights of our staff friendly service and our comfortable beds was thrilling to read. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. Red Roof look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mai 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Barbara, The staff at the Red Roof Inn Vermillion - U of South Dakota and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
