Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2019 sur Expedia
Chambres très basiques mais assez propres. Pas de frigo. Secteur bruillant. Quand même cher pour la qualité de l’endroit
Commentaires de Gestion de l’hôtel
6 août 2019 par JEFF, Gestion de l’hôtel
Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Jeff Hermanson
Guest Services Manager
Best Western Pacific Inn
par Normand de Montreal
Escale à Vernon
Publié le 26 août 2015 sur Hotelschambre très accueillante . Accès à la piscine du Holiday Inn en face. Le restaurant au rez de chaussé est également trės bon avec un petit déjeuner au dessus de la moyenne. Idéal pour un repos après avoir traversé le Canada.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Monique,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
The property was fine, the service both at the front desk and the restaurant was non existent. Waited for 20 minutes at the front desk for someone to show up and check me in. They flat out refused to give me a receipt when I checked out. They said thats up to Expedia because I booked through them. I was told to do it myself.
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Larry,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 8 août 2024 sur Expedia
Convenient, right off the highway (Highway 97). Relatively new and overall in good condition. Some shops and restuarants in the vicinity. Less than 5 mins from Vernon's downtwn area. Hotel is a basic service Best Western with basis amenities. No breakfast provided but a Rickies Grill is attached to it. Our air conditioner was not working on a 35 degree C day and there was no one available to look at it, and the hotel was full so they could not change rooms for us. It was a hot, uncomfortable sleep. The second day a maintenance worker came and got it running. Appreciated that, but no compensation or discount offerred for that first substandard night. Not great customer service.
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Steve,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Malcolm,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 6 août 2024 sur Expedia
Very clean and we were feeling safe and comfortable. Only expedia.com not honest with their advertisement. Sorry but it says there was a breakfast buffet and pool but none. Please provide a better coffee maker. Yet, we had a good sleep and stay and well provided with towels and very clean. Thanks !
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Maria,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 5 août 2024 sur Hotels
When we were checking in, we believe because we book with Hotels.com
they gave us room right across elevator, so there was noise almost whole night, people coming in and out. Before checking in we asked for room on top floor, receptionist claimed they are full. We had our doubts. She wasn't welcoming or friendly and was kind of confrontational. We stayed in this hotel before and it has change. On the top of that room was very small, tv channels selection is poor, water pressure was weak and there is no breakfast. We are not coming back.
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Judy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Lovepreet Kaur FD Manager Best Western Pacific Inn, Gestion de l’hôtel
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
