Note fondée sur 387 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2023 sur Expedia
I loved the pool ! I was pretty much the only one using it.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Gogi, Gestion de l’hôtel
Dear Sophie, Thank you very much for taking your time to share your positive feedback with us about your recent stay with us.we are glad to hear that your enjoyed our POOL.Your feedback is very important to us. See you soon again!
par un voyageur
Publié le 22 juill. 2023 sur Expedia
So dirty
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Nick, Gestion de l’hôtel
Dear Patrick, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with the management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,
par un voyageur
Publié le 15 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2021 par Management , Gestion de l’hôtel
Thank you for choosing to stay with us. We appreciate your business and we hope to see you again
par un voyageur de Québec
Publié le 31 juill. 2018 sur Expedia
Le rapport qualité prix est très interessant, établissement propre. Pas d’ascenseur pour le 2ème étage mais accessible.
Commentaires de Gestion de l’hôtel
31 juill. 2018 par Management , Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Vernon. We are pleased to hear that you enjoyed your stay with us and we hope to see you again again.
par Sylvain
Super
Publié le 4 sept. 2017 sur HotelsA-1
Commentaires de Gestion de l’hôtel
1 oct. 2017 par Jas, Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Vernon. We are very pleased to hear how much you enjoyed your stay with us and we hope to see you again in the future.
Recommandé
pour Tout le mondepar un voyageur de Arras
Idéal pour une courte halte
Publié le 18 août 2016 sur ExpediaLe plus la piscine, le moins un peu bruyant surtout avec les clim...
Commentaires de Gestion de l’hôtel
19 août 2016 par Management , Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Vernon. We hope to see you again next time you visit Vernon.
par un voyageur
Publié le 10 août 2024 sur Hotels
We just slept there while visiting a family member that was not well. It was very convenient for us. I have no photos.
Commentaires de Gestion de l’hôtel
10 août 2024 par Gogi, Gestion de l’hôtel
Dear Guest, Thank you very much for taking your time to share your positive feedback with us about your recent visit with us.We are glad to hear that you had a great visit.Your feedback is very important to us. See you next time! Regards
par un voyageur
Vernon
Publié le 9 août 2024 sur HotelsNeeded a place for a night it was good. We had no problems there, very friendly staff help us, but Phone needs.
Commentaires de Gestion de l’hôtel
10 août 2024 par Milan Sidhu, Gestion de l’hôtel
That's wonderful to hear! Thank you so much for your excellent rating and kind words! We greatly appreciate your feedback and are delighted that you had a positive experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards
par un voyageur
Publié le 7 août 2024 sur Expedia
Very good place to stay in transit
Commentaires de Gestion de l’hôtel
8 août 2024 par Milan Sidhu, Gestion de l’hôtel
Thank you so much for your excellent rating and kind words! We greatly appreciate your feedback and are delighted that you had a positive experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards
par un voyageur
Publié le 6 août 2024 sur Expedia
The property was very unkept. Our room was very old and not clean. The baseboards were filthy! The AC was extremely loud. The window looked like it hasn’t been cleaned in months. The bathroom has a broken cabinet, the shower curtain smelled, the toilet also broke. House keeping came by took all the dirty towels and didn’t leave any behind. The pools hot tub was filled with foam, didn’t touch the pool at all, murky coloured. The continental breakfast they advertise is in a space of about 4’ x 5’ and right at the check in counter. Overall if they just put some effort into updating the place it’d probably be worth the stay but what they charged per night was unacceptable. The one thing I will say is the young guy checking us in was really nice. He was courteous and friendly.
Commentaires de Gestion de l’hôtel
7 août 2024 par Gogi, Gestion de l’hôtel
Dear Shannon, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you encountered during your stay. It’s clear we fell short of your expectations, and for that, I sincerely apologize.Your comments regarding cleanliness, maintenance, and the quality of the amenities are concerning and will be addressed with our team immediately. We understand how important a clean, well-maintained environment is and will work diligently to correct these issues.I'm glad to hear that our front desk staff made a positive impression. They’re dedicated to providing the best service possible, and I will make sure your kind words are passed along to him.Thank you again for your feedback. It’s invaluable as we strive to improve our services. With Regards
