Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2023 sur Expedia
Bien
Commentaires de Gestion de l’hôtel
22 mai 2023 par Kathy, Front Desk Agent, Gestion de l’hôtel
Dear Gegoire,On behalf of the entire hotel team, I want to thank you for sharing about your stay at The Fairfield in Vernon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
par un voyageur
Publié le 12 juill. 2022 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
15 juill. 2022 par R, Gestion de l’hôtel
Dear Carmen,
Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.
par un voyageur
Publié le 1 juill. 2022 sur Expedia
par un voyageur
Publié le 25 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2022 par Ryan, Gestion de l’hôtel
Dear Sylvie.
Thank you for staying with us and for taking the time to give us such a generous review! We hope you decide to visit us again in the near future. Thank you again.
par un voyageur
Publié le 6 févr. 2020 sur Expedia
par un voyageur
Publié le 6 nov. 2024
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Ryan, Gestion de l’hôtel
Dear Daphne, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The scent of the hotel was nice. The front staff woman wasn’t helpful or friendly. Didn’t give us any hotel details, just coldly checked us in, no smile, no eye contact, and when we asked where the pool and gym was she replied like she was bothered to answer questions. The pool could be a few degrees warmer (same complaint from other travellers) as well the hot tub jets did not work and the temp was actually too hot, one woman could not even get into the water, nor go into the pool because it was too cold.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Ryan, Gestion de l’hôtel
Dear April, Thank you for staying with us and for taking the time to give us your honest review. We apologize for the difficulties you experienced at check-in due to the unprofessional way in which our staff handled your check-in. Further apologies for the pool and hot tub temperature not being to your satisfaction. We'll have our Management team look into these matter and make the neccessary improvements. We hope you decide to visit us again in the near future. Thank you again
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ryan, Gestion de l’hôtel
Dear Kaitlynn, Thank you for staying with us and for taking the time to give us such a generous and honest review. We hope you decide to visit us again in the near future. Thank you again
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I liked the bottles in the shower with shampoo, conditioner, and hand soap. Easy to use and less mess and expense!
The bathroom was not totally clean, dirt in the corners, a light shade had dirt on it. When we left going in an elevator, there was dirt or sawdust in the corner. A man who entered the elevator said this mess was there from the day before?? Who looks after such messes?
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ryan, Gestion de l’hôtel
Dear SA, Thank you for staying with us and for taking the time to give us such an honest review. Your comment regarding lack of cleanliness in the room and common areas has been passed along to our Management team for future improvements in these areas. We hope you decide to visit us again in the near future. Thank you again
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Room was clean, beds comfy. Ac unit was really loud..... hard to sleep thru the clunking.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ryan, Gestion de l’hôtel
Dear Jeremy, Thank you for staying with us and for taking the time to give us such an honest review. We apologize for the noise disturbance caused by the A?C in your room. Your comment regarding this has been passed along to our Management team for future improvements in this area. We hope you decide to visit us again in the near future. Thank you again
