Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
3,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excelente localización
Publié le 22 juill. 2024 sur HotelsEl B&B tiene sus pros y contras:
Pros: el servicio y la amabilidad del dueño y su mamá. Son excelentes y serviciales. Tambien la localizacion es excelente.
Contras: la habitación con baño turco es muy pequeña. Hay que solicitar enciendan el sauna cada vez que se va a utilizar.
No tiene ascensor, por lo que si tiene maletas pesadas podría ser un inconveniente.
par un voyageur
Toppen ställe!
Publié le 5 juill. 2024 sur HotelsJättemysigt ställe, vi trivdes jättebra och värden Andrea var toppen! Kommer gärna tillbaka hit. B&b ligger väldigt bra geografisk.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Andrea, Gestion de l’hôtel
Thank You for Your fantastic review, so happy to met You Alexandra!!!
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Highly recommend. Great place, great location. Easy parking up the road which is very handy!
par un voyageur
Publié le 7 août 2022 sur Hotels
Fantastiskt rum, men badrummet var helt enastående. Trevlig personal och bra tips på restaurang.
Commentaires de Gestion de l’hôtel
7 août 2022 par Andrea, Gestion de l’hôtel
Dear Peter, so happy and greatful for Your fantastic review. Thanks for Your words so important for us which are trying always to make an emotional experience to all Our Guests! Thanks and arrivederci!
par un voyageur
Publié le 25 févr. 2020 sur Expedia
Sehr freundliche Gastgeber. Altstadt Veronas gut zu Fuß erreichbar. Typisch italienische Unterkunft.
par un voyageur
Don't believe 9 points on Booking!
Publié le 24 févr. 2020 sur HotelsThey took 10 euro for parking when it was said free parking! Terrible noise - it feels like you sllep on the street.
Bathroom with clear glass looking into bedroom! Should I ask my daughter to wake up and leave the bedroom if I want to take shower?
No privacy - people from the strret can look inside. I do want my money back!
Commentaires de Gestion de l’hôtel
16 mai 2020 par Andrea, Gestion de l’hôtel
Only one word: never happened to have to call police due to the fraudolent behavior of this e persons, trying to take advantage by their threats!!
Hoping Expedia will notice to other structures their names.
Bathroom is obviously closed slot, so the apartment and the Bedrooms. We cannot think about this person making shower at the presence of his daughter, sleeping in the other room!!!!!
par un voyageur
Romeo and Juliet
Publié le 11 oct. 2019 sur HotelsA big kitchen. Bathroom ok. Bedroom ok. No English spoken, but a wonderfull elderly couple. A balcony 😊
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Andrea, Gestion de l’hôtel
Thanks Tuula for Your fantastic review. Wonderful You described balcony and other amenities of our location. So happy Santina and Bruno to meet and welcoming You. Me spoken English were abroad so unable to be at Romeo, hoping next time!
par un voyageur
Cambio struttura
Publié le 3 juin 2019 sur HotelsSiamo stati dirottati su altra struttura
Commentaires de Gestion de l’hôtel
5 juin 2019 par andrea, Gestion de l’hôtel
giriamo la tua recensione alla struttura alternativa con la quale abbiamo garantito copertura per overbooking.
par un voyageur
Publié le 3 juin 2019 sur Expedia
Don’t be like us and ignore the odd bad review....
We arrived in our very small room....thenlocation was fine and only a short 15 minute walk across one of the bridges to get to the centre. Breakfast is not on site but only a 5 minute walk.
So..the bad bits....a concern with this property is the stairs. They are stone, when wet they are slippery (following rain) and the handrail is partly obstructed by a large plant where the stairs curve right. My wife slipped on these steps and was injured to the point we had to curtail the trip.
Whilst Expedia response was excellent, the ‘owner/landlord’ showed no concern or empathy at all.
He told us to get a taxi at our expense to local accident and emergency for a free examination to help with his insurance claim. We spent 30 EUR on fares, found out the waiting time would have meant we missed our earlier return flights and it would have cost money to be seen. When I got back to the hotel and explained this and asked at least for the taxi to be refunded he refused and argued with me.
Appallingly he refused to move the obstruction on the stairs.
Whilst he has made contact since we have returned to inform me he has opened an insurance claim, he already informed me when there, that no Italian report means there is little chance of a refund.
In summary, 250 EUR extra, a wife who has seen 3 healthcare practitioners in a week, and a landlord that doesn’t care.
Stay there at your own risk.
Commentaires de Gestion de l’hôtel
5 juin 2019 par andrea the owner, Gestion de l’hôtel
Expedia and police department are monitoring the matter about the guests which ask us money by cash and to be paid twice the value of the booking including flight and a limousine (instead of taxi) that they booked to go to the airport (they believe the insurance will pay extra costs too!!!). So staying in our location, they'd like to come back with earning 300 euro. Insurance claim opened but they still don't give any documentation about such illness or imaginary demage. Never happened in 20 years of activity!!!!
par un voyageur
Publié le 31 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2019 par Andrea, Gestion de l’hôtel
Thanksss! So pleasure to meet You.
