Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2023 par Linton RediResponse Specialist , Gestion de l’hôtel
Dear Jean,Thank you for taking the time to complete our survey. Everyone here at the Red Roof Inn & Suites Vicksburg was proud to see your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediResponse Specialist
par un voyageur
Bon sejour
Publié le 1 nov. 2018 sur HotelsHotel propre literie confortable bon petit déjeuner.L’hotel est En pleine rénovation et les couloirs encombrés par de nouveaux équipements: climatiseur, microonde. Sans gêne particulière.Dommage que les rideaux de la chambre soient tout déchirés.....Pas de plateau de courtoisie dans la chambre mais du café à l’accuiel
par un voyageur
Hotel a conseiller
Publié le 11 mai 2018 sur HotelsBon hotel propre bon petit déjeuner l accueil très bien
Juste un peu bruyant
par un voyageur de paris
hôtel que je conseil très bon
Publié le 11 mai 2018 sur Hotelshôtel avec un personnel très sympa, lits confortable, breakfast très bon, juste problème de wifi
par un voyageur
Pour une nuit pas plus....
Publié le 9 mai 2018 sur HotelsPiscine fermée! Internet très faible débit ! Hôtel vieillissant ! Aurait besoin de rénovation ! Imprimante dans le hall qui ne fonctionnait pas et personne pour nous aider !
par un voyageur
Publié le 27 oct. 2013 sur Hotels
relativement cher
par Alice de Strasbourg
Équipe très sympathique
Publié le 19 août 2013 sur HotelsTout était très bien. Sauf peut-être la localisation dans la zone commerciale
par un voyageur
Nasty
Publié le 17 août 2024 sur HotelsWent I. And the girl was in the sitting area on her phone. Got our door key. Went to room. Husband checked the bed out. There was what appeared to be tobacco stains on the sheet
Turned around and walked out. Asked the girl if she would sleep there after showing picture and she shook her head no
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey David,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Vicksburg. We're sorry to hear your stay fell short due to the stain bedding you encountered. Please note that this isn't the level of service Red Roof stands for and we'll take this into serious consideration so that we may improve our quality. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
This place was nasty. We did not stay. It should be closed. Im still trying to get a refund
Commentaires de Gestion de l’hôtel
15 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Janet, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg. Our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was unsatisfactory. You indicated that you were unsatisfied with your stay as due to the lack of cleanliness. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
The hotel is ideally located right off the Interstate and several dining options within a quick walk , Kroger is next door as well. The grounds were well maintained and the rooms were fairly clean , but the stairwell and entry way was filthy ! Smelled of urine and stale beer . I think a good cleaning would help this place and improve its rating!
Commentaires de Gestion de l’hôtel
15 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn & Suites Vicksburg appreciate your 3/5 score following your stay. I am elated that our fairly clean room, location and the other highlights pleased you. However, you stated that the smell described, the unclean stairwell and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
