Note fondée sur 70 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
3,8 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Affordable, Comfy & Clean

Publié le 5 août 2024 sur Hotels
Front desk was kind and helpful, good stay!
2 sur 5
par un voyageur

Bare bones

Publié le 4 août 2024 sur Hotels
Meh. Old, dilapidated motel. Remote didn't work. No shampoo. Minimal shower water pressure. Elevators apparently turned off overnight as stairs were required for early morning departure. Very, very basic accommodation in a good downtown location. Easy parking. Staff was friendly.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
3 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Someone had used the parking garage as a toilet...
Commentaires de Gestion de l’hôtel
1 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Grace, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 26 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sonia,Thank you for the perfect rating!Lilith#Team6
4 sur 5
par un voyageur

Just ok

Publié le 13 juill. 2024 sur Hotels
It was ok, kind of average. Beautiful churches in the area thiugh.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Patrick, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
4 sur 5
par un voyageur

Nice large room

Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6
3 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
When we arrived in our room we found multiple large bug carcasses dead through the room. Maybe they bombed and forgot to cleanup. There was also a smell of urine in the room, pulled back the sheets and there was a large yellow stain on the mattress cover. Looks like they cleaned the sheets but didn’t clean the mattress cover after someone soiled themselves. We booked for two nights but checked out after the first night. The guy at the front desk was nice enough and said he’d process a refund for the 2nd night. Good Central location and potential in the property but a emphasis on cleaning would go a long way.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Max, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie#Team6
3 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Hotels
It was a nice older hotel with upgrades but they need to mop the floors in the room after each guest.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Clarissa, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience.We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us.Natalie #team6