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Ilala Lodge Hotel

4.0 star property
4-star eco-certified hotel near Victoria Falls

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Photo gallery for Ilala Lodge Hotel

Suite (Strathearn)
Breakfast, lunch served; Modern European cuisine, alfresco dining
Suite (Strathearn) | In-room dining
Front of property
Premium bedding, in-room safe, desk, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Area A8, Victoria Falls
  • Victoria Falls National Park
    ‪1 min walk‬
  • Devil's Pool
    ‪1 min drive‬
  • Victoria Falls Bridge
    ‪2 min drive‬
  • Victoria Falls (VFA)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, free WiFi

Executive Suite

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds (Single)

Deluxe Room, 1 Double or 2 Single Beds (Single)

Deluxe Room, 1 Double or 2 Single Beds (Single)

  • 35 sq m
  • River view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double or 2 Single Beds (Single)

Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 Double or 2 Single Beds (Single)

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Standard Suite (Single)

  • 63 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (Strathearn)

Suite (Strathearn)

Suite (Strathearn)

  • 100 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Executive Suite (Single)

  • 70 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Victoria Falls

In Victoria Falls .You'll find Victoria Falls and Victoria Falls National Park within a 15-minute walk of this Victoria Falls hotel. Zambezi River and Devil's Pool are also within 2 miles (3 km).

What's nearby

  • Victoria Falls National Park - 1 min walk - 0.1 km
  • Devil's Pool - 1 min drive - 1.8 km
  • Victoria Falls Bridge - 2 min drive - 2.1 km
  • Victoria Falls Field Museum - 3 min drive - 3.4 km
  • Zambezi National Park - 4 min drive - 4.1 km

Getting around

  • Victoria Falls (VFA) - 21 min drive

Restaurants

  • ‪Munali Coffee - ‬11 min drive
  • ‪The Boma - ‬5 min drive
  • ‪The Lookout Café - ‬9 min walk
  • ‪Royal Livingstone Lounge - ‬5 min drive
  • ‪Rainforest Cafe - ‬9 min walk

About this property

Ilala Lodge Hotel

4-star eco-certified hotel near Victoria Falls
Ilala Lodge Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Ilala Lodge Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Victoria Falls hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1984
  • Full breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Ilala Lodge Hotel offers 73 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Victoria Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ilala Spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ilala Lodge Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 4 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ilala
Ilala Lodge Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Victoria Falls
Ilala Hotel Victoria Falls
Ilala Lodge Hotel Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Lodge Hotel Hotel Victoria Falls

Ilala Lodge Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 101 reviews
Rating 8 - Good. 26 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT ALL ROUND
Stayed 2 nights in Jan 2025

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

LaMine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay, till next time, thank you.
Stayed 6 nights in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet
Love their breakfast buffet! Best ever
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Peter, Drexel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and the service impeccable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jephunneh, Long Beach CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Stayed 3 nights in Dec 2023

10/10 Excellent

Diana

Stayed 2 nights in Nov 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Stayed 1 night in Sep 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness
Food was poor accommodation was average at best but very expensive
Stayed 2 nights in May 2023

8/10 Good

Anthony, Nanoose Bay

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The flight over the falls is a must. Organised by the hotel .
Lunchat the lookout restaurant. Again organised by the hotel .
Stayed 3 nights in Feb 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Very convenient to Victoria Falls.
Stayed 3 nights in Feb 2023

10/10 Excellent

Nina Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine! In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants. In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning spot with a great atmosphere.
Stayed 3 nights in Sep 2021

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW Wonderful stay.
This is a fantastic place to stay. Staff is great! Rooms spacious. View out the window or from our deck is wonderful and we see wildlife up close. Today we saw a mother warthog and her three babies.Wonderful experience. Recommend it highly.
Stayed 3 nights in Jan 2020

10/10 Excellent

Eric, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Lovely architecture, friendly helpful staff, excellent food, comfortable accommodation and right in the Wild. Frequent animal visitors
Stayed 1 night in Sep 2019

10/10 Excellent

Jude, Seattle, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms all have views, there is a wonderful restaurant with both indoor and outdoor dining available, the grounds are beautiful, the common areas are large and a there is a very nice outdoor pool and bar. This lodge is centrally located to Victoria Falls and downtown shopping. Ilala Lodge was an added bonus to our trip to the Falls!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to Victoria falls. Comfortable helpful staff
Stayed 1 night in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Wonderful location with easy access to Victoria Falls.
Stayed 1 night in May 2019