Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ajaccio
Hotel confortable situé en centre ville
Publié le 9 avr. 2018 sur Expedia
Pour : Le décor avec les jardins pleins d'animaux et les repas pris à l'extérieur à la lueur des bougies.
Contre : Aucun
Emplacement : Les magasins d'artisanat à la sortie de l'hôtel et la visite des chutes
Visite des chutes à pied à partir de l'hôtel très bien situé
Commentaires de Gestion de l’hôtel
14 avr. 2018 par Ilala Lodge, Gestion de l’hôtel
Merci pour la merveilleuse critique et la mention de notre excellent emplacement
par un voyageur
Situation centrale
Publié le 28 mars 2018 sur HotelsHotel très bien placé par rapport aux chutes et par rapport au village. à peu près 20 ans d'âge mais en bon état. Personnel très accueillant et attentionné. restaurant de qualité. Chambre spacieuse donnant sur de la verdure où se promènent singes et autres phacochères . Un seul petit défaut, en journée le passage fréquent des hélicoptères, mais c'est vrai pour toute la ville
Commentaires de Gestion de l’hôtel
2 avr. 2018 par Guest Relations, Gestion de l’hôtel
Thank you for your kind review!
Recommandé
pour Tout le mondepar un voyageur de Nantes
Idéalement placé
Publié le 2 févr. 2016 sur ExpediaCet hôtel comfortable à proximité de la ville permet également d'aller à pied aux chutes Victoria et de profiter ainsi du spectacle grandiose.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Loved it
par un voyageur de Drexel Hill
Publié le 21 mars 2024 sur Expedia
Property was well maintained and the service impeccable.
par un voyageur de Long Beach CA
Publié le 12 janv. 2024 sur Expedia
A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please.
The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful.
The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Dear Jephunneh,Greetings from Victoria Falls! Thank you for choosing to stay at Ilala Lodge Hotel and for taking the time to share your wonderful feedback. We are so glad to hear that you enjoyed your stay with us and are very grateful for all of your recommendations. Feedback such as yours is vital to ensure Ilala maintains its high level of standard - we will surely take it all into consideration. We truly hope to welcome you back to Ilala for a return visit in the future!Warm Regards,The Ilala Lodge Team
par un voyageur
Publié le 18 nov. 2023 sur Expedia
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Ilala Lodge Team, Gestion de l’hôtel
Dear Gerold,Greetings from Ilala! Thank you for choosing to stay at Ilala Lodge Hotel during your visit to Victoria Falls and for taking the time to share your 10/10 rating. We truly hope to welcome you back to Ilala for a return visit!Kind Regards,The Ilala Team
par un voyageur
Publié le 18 oct. 2023 sur Expedia
I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Ilala Lodge Team, Gestion de l’hôtel
Dear Kelley,Greetings from Victoria Falls. Thank you for choosing to stay at Ilala Lodge Hotel and for taking the time to share your wonderful feedback. We greatly appreciate your commendations on the hotel's location, staff and service and very nice rooms. We truly hope to welcome you back to Ilala for a return visit in the future.Warm Regards,The Ilala Lodge Team
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Ilala Lodge Team, Gestion de l’hôtel
Dear Brian,Thank you for choosing to stay at Ilala Lodge Hotel and for taking the time to share your wonderful feedback. We are so glad to hear your great compliments on our excellent accommodation and great location. We truly hope to welcome you back to Ilala for a return visit in the future.Warm Regards,The Ilala Lodge Team
