Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
5,0 Service et personnel
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Not much vegetarian choice for good and there were ants in my room.
Staff was amazing!
Commentaires de Gestion de l’hôtel
16 janv. 2024 par The Nkosi Family , Gestion de l’hôtel
Hello Hilma,We greatly appreciate you taking the time to provide us with a positive rating and review!We're delighted to hear that you enjoyed certain aspects of your stay. However, we apologize for any inconvenience caused by the limited vegetarian selection on our menu. We strive to offer a diverse range of dishes to cater to various preferences and will continue to enhance our vegetarian options.We also regret that you encountered ants in your room. Our team is actively investigating the issue to identify the root cause and implement effective solutions to prevent any recurrence. Your feedback is crucial in maintaining the quality of our accommodations.Thank you for choosing to stay with us. We look forward to the opportunity of hosting you again soon!Best regards,