Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
4,9 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Prospect Heights

Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Tinashe, Gestion de l’hôtel
Dear Nancy.Thank you for taking your precious time to give a review on your stay at our property. We value your feedback and look forward to hosting you again.Kind regards,TinasheReservations Manager
4 sur 5
par un voyageur

Publié le 10 juill. 2024 sur Expedia
Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout. The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Management, Gestion de l’hôtel
Dear Avi,Thank you for choosing to stay at The Palm River Hotel and for taking the time to share your feedback. We do sincerely apologize for the instance mentioned and have passed your feedback onto the game drive company involved as well. Please rest assured we would never ask our staff to do as insinuated, however we have taken the issue up and have implemented corrective measures as needed.Kind Regards,Palm River Management
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 juin 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 19 avr. 2024 sur Expedia
Had a wonderful stay and the staff was excellent.
5 sur 5
par un voyageur

Wir kommen wieder

Publié le 15 avr. 2024 sur Hotels
Alles war wunderbar! Tolle Lage, tolles Hotel und sehr freundliches Personal! Das Essen war hervorragend.
5 sur 5
par un voyageur

Fantastic

Publié le 20 mars 2024 sur Hotels
Absolutely fantastic. Thank you!
5 sur 5
par un voyageur

Publié le 17 déc. 2023 sur Expedia
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
5 sur 5
par un voyageur

Publié le 29 nov. 2023 sur Expedia
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Tinashe, Gestion de l’hôtel
Thank you for your time to give feedback on your stay at our hotel. We are pleased to hear that you enjoyed your stay and looking forward to hosting you again.
5 sur 5
par un voyageur

Stunning

Publié le 12 nov. 2023 sur Hotels
Absolutely perfect!
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Tinashe, Gestion de l’hôtel
Thank you Sbahle for your time to review and give us feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed your stay and we look forward to hosting you again.
5 sur 5
par un voyageur

Great Option

Publié le 13 oct. 2023 sur Hotels
Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Tinashe, Gestion de l’hôtel
Thank you Angus for taking your time to give feedback on your stay at our Hotel. We are pleased to hear that you had a wonderful stay. We look forward to hosting you again in future.