Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,4 Service et personnel
1,7 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel près des chutes
Publié le 14 déc. 2017 sur Expedia
Pour : Personnel très gentil
Contre : Chambres à refaire. restauration
Emplacement : Les chutes Victoria
Chambres très vétustes. Le restaurant est plutôt un réfectoire.
Petit déjeuner soit disant anglais ??????
par un voyageur
Publié le 25 juin 2024 sur Expedia
My one-night stay at this hotel was the worst accomodation I've ever had. I booked through Expedia, where it was advertised as having a private bathroom, towels, toiletries, and Wi-Fi. However, the reality was far from this description. The bathroom was unusable, with a big crack across multiple tiles. The hot tap did not work in the shower or the sink. The toilet was missing parts and couldn't flush, making it effectively non-functional. Additionally, the door connecting my room to the next was damaged, with a knob that had fallen off, leaving a hole through which I could see into the other room. This door didn't close properly, leaving a 1 cm gap at the top and bottom, so I could hear my neighbours whispering.
One of the beds had unclean linen with blood stains, and the ceiling above the bed had a large stain, indicating a big leak when it rains. Thankfully, it didn't rain during my stay. There was no sign of towels and toiletries and the Wi-Fi was non-functional, despite the efforts of the receptionist, who was very nice but unable to fix the issue.
I would never recommend this property and believe it should be removed from booking platforms, or at least come with a warning that it deserves only 1 star out of 10. The area between different buildings had some slight charm with small paths surrounded by lush green plants but it was also poorly maintained and of course could not compensate the horrible condition of the room.
par un voyageur
Publié le 7 déc. 2023 sur Expedia
If you are on a budget trip, Tatenda Safaris is the best option.
par un voyageur
Publié le 6 juill. 2023 sur Hotels
There was no running water electricity & internet . Hotel did not have backup generators.
par un voyageur
A mess lve ever seen
Publié le 25 juin 2019 sur HotelsDisaster disappointment a mess lve ever seen l actually couldn’t stay in the premises more than 20minutes mosquitoes everywhere dirty filthy they cleaned my room in my presents first impression shattered. I wanted my refund the lady was rude didnt want to give me my money back . That place is not supposed to be advertised by u guys all reviews are the worst
par un voyageur
Publié le 5 janv. 2019 sur Expedia
This property is highly overpriced for what you get.
We went through three rooms - the first room had broken doors with actual holes through them, broken towel racks left broken and sitting on the ground, and the kicker no toilet seat.
we asked if it was normal for the room at $100 US a night to be like this.. we waited for another room that was super small and SO hot.. the bathroom had actual chunks missing out of the sink and bath... ants EVERYWHERE!!... no hot water!
We asked for hot water for them to say we could use another room to shower and go back to our room...
When we walked into a third room that was HUGE, nice tile floor... BIG bed A/C and (minimal hot water)
Why did it take three rooms to get a room that was SOME WHAT liveable?!?
We wasted $200 American on this place but it was a big festival and things were hard to get into..
DONT stay here.
par un voyageur
Publié le 2 janv. 2019 sur Expedia
Bathròom and shower unit were crammed together with no space to move around. Breakfast was served cold
par un voyageur de JAPAN
Publié le 1 janv. 2019 sur Expedia
２度と宿泊したくない宿泊施設。
私は３ベットルームを予約していたのに、１人だったので狭い、１ベットルームに宿泊させられた。
私に返金すべき。
par un voyageur de JAPAN
Publié le 1 janv. 2019 sur Expedia
２連泊しました。
２連夜とも停電しました。
なので、Wi-Fiも使用出来ませんでした。
朝食は７時からなのに８時以降でないと食べれなかった。
確実に予約出来ているのに、
英語の印刷した予約バウチャーがないという理由でチェックインに１時間も要しました。
par hans
Onverzorgde kamer
Publié le 30 mai 2017 sur HotelsKamer niet netjes; sober ontbijt {smakeloos)
Commentaires de Gestion de l’hôtel
3 juin 2017
We are very sorry that the rooms were not up to standard and we thank you for your feed back as we will improve greatly on that
