Ratings based on 45 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Clean but unethical Lodge.
Posted Jan. 2, 2019 on HotelsHad a bad Checkin experience, feel like they ambushed us by taking advantage of the busy period they were threatening to cancel our reservation and leave us stranded on the street. I find it so unethical to require USD $100 a night for an additional person yet the original booking was $56 a night for the same room.
Comment from Hotel Management
Feb. 27, 2019 by Patricia, Hotel Management
Good Day, we sorry, will work hard and make sure our guests are happy. appreciate your feedback
by A traveller
Cozy in Victoria Falls
Posted Oct. 28, 2018 on HotelsI actually didn't stay here, my driver did! I had arranged for an overnight trip from Katima Mulilo to Victoria Falls and part of the deal was I had to purchase accommodations for the driver. However, I did check in with my driver and, the next day, asked him about his stay. This is a quaint family-run operation. Very clean and hospitable. When we checked in they wanted to know what my driver wanted for breakfast and when he wanted it served--a nice touch. My driver said that the bed was comfortable and his overnight night stay relaxing. In sum, this was a nice place for the money.
Comment from Hotel Management
Nov. 3, 2018 by Mervis , Hotel Management
We work hard and make sure a guest happy. Thank you very much , we appreciate your feedback.
by A traveller
Posted Jul. 6, 2018 on Expedia
Awful experience on almost every count. Every guest we talked to during our stay had a similar experience.
Comment from Hotel Management
Jul. 8, 2018 by Patricia Chafota, Hotel Management
Thank you for staying with us,will hard and make sure our guest are happy. We appreciate your feedback
by A traveller
Posted Jul. 6, 2018 on Expedia
Leaky shower shaft spewed water everywhere and thus showering not possible. We were given 2 rooms initially and then told we only should have had one. Our other party members’ reservation not found.
Comment from Hotel Management
Jul. 8, 2018 by Patricia Chafota, Hotel Management
We are sorry , will work hard and make sure our guest are happy. We appreciate your feedback
Recommended
for Everyoneby A traveller from M
Friendly and accommodating
Posted Jun. 24, 2017 on ExpediaMy friend and I used this hotel while in Vic Falls, and we were very impressed by the friendliness of the staff. They were happy to accommodate us even with arranging taxis and were helpful after we checked out. The price was good. The location is a 30 minute walk or a $5 taxi ride away from town. We were very happy with our experience here!
Comment from Hotel Management
Jun. 27, 2017 by mervis , Hotel Management
Thank you very much, we hard work and make sure our clients are happy.and we appreciate your feedback
Recommended
for Everyoneby A traveller from U.K.
Budget hotel
Posted Apr. 22, 2017 on ExpediaThe staff were very helpful and welcoming and allowed me to change into dry clothes even after check out time but the state of the bathroom let it down as the taps were loose and there were holes in the walls
Ok only for a cheap short stay
Comment from Hotel Management
Jun. 19, 2017 by Patricia , Hotel Management
Thank you very much we work hard and make sure our clients are happy, we appreciate your feedback
by Michael
Disappointing
Posted Jan. 7, 2017 on HotelsVery disappointing. I had booked to have a more upmarket night, but should have booked at the Vic Falls backpackers for the two nights. We had booked and yet had no water at first, had to have it turned on. Reception staff was very pleasant .view from room was appalling .Breakfast was pretty good,but needed toast with our cooked meal.
by A traveller
Posted Jan. 3, 2017 on Expedia
Terrible place to stay, no aircon, they tiles our room while we were in it.
Doesn't appear like the pictures on the website.
by A traveller from Czech Rep
Reasonable but empty
Posted Nov. 28, 2016 on ExpediaIt has been interesting experience, sleeping in completely empty hotel, which is obviously going through reconstruction. not bad, but to be honest, we vere glad we only spent one night there. Overpriced for such a levele of comfort...
Comment from Hotel Management
Dec. 10, 2016 by patricia chafota, Hotel Management
Thank for staying with us. We will work hard to make sure our customers are happy and we appreciate our comments
by A traveller from USA
They are Crooks!
Posted Nov. 27, 2016 on HotelsI had to cancel and they refused any refund, even though website says they would! Crooks.
I'd booked 2 nights. Was so excited to see Victoria Falls for the weekend. Kenya Air flight delays got me 7 hours late to Joburg, so I missed my next flight on Air Zimbabwe to VFA, and their next flight was 2 days later. No way to get to Victoria Falls. I immediately called Hotels.com (Expedia) to cancel both nights. They called the hotel and even they were shocked the hotel wouldn't refund even 50% for the 2nd night. I missed the Victoria Falls trip and this hotel also steals from me. Douglas, USA.
