Note fondée sur 967 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2022 par Manager, Gestion de l’hôtel
Hello nathalie,
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
par un voyageur
Publié le 5 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2022 par Manager, Gestion de l’hôtel
Hello nathalie,
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
par un voyageur de La Porte
Publié le 29 sept. 2024 sur Expedia
The key card would not work on my door so instead of giving me another room they told me just to let the front desk person know when I needed to go into my room and they had to walk me up to my room and use an actual metal key to unlock my door every time. I asked if they were at full capacity and they said no, so they could have changed my room, but did not. The bed was comfy and that was about it.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Monica, Thank you for sharing your feedback with us. We regret to hear about the inconvenience you experienced with your key card. Our team always aims to ensure our guests' comfort and safety. We appreciate your acknowledgment of the bed's comfort and will address these concerns appropriately moving forward.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jaime,We are thrilled to hear that you had a wonderful stay at our hotel! We appreciate your support and hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lawrence,We're sorry to hear that your experience fell short of expectations. We kindly encourage you to reach out to us directly with any specific feedback you have from your stay so we can address any issues.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lynda,We are joyful to hear that you had a perfect experience during your stay with us! We hope to welcome you back again soon for another exceptional stay.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
We usually stay at the days in bcuz it’s alittle cheaper an semi new still great rates an nice rooms but our last stay was ridiculous soon as we got there the lady at the desk had a semi attitude she looked at us an figured bcuz we were in our travel clothes that we were low class people an gave us a room I’m sure they give to the less fortunate guest … soon as we walked into the room my wife had to use the bathroom an she noticed we had no shower curtain an there was hair literally female hair still in the tub the wall paper pulled off the interior wall of the bathroom so we of course let her know an we stayed calm an continued on with our weekend but overall we used to love this place but now we’ll just spend the extra fifteen dollars a night an stay at the Hilton right behind this Days Inn
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Damien,We regret to hear about your recent experience at our hotel. Our team aims to provide exceptional service to all our guests regardless of their attire. We appreciate you bringing these cleanliness issues to our attention, and we will address them with our housekeeping staff for improvement. We value your feedback and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello kelsey,We are delighted to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Hotel was pleasant and well located. Bed was comfortable and shower was good. Not new but very adequate.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Larry,We are thrilled to hear that you found our hotel pleasant and well-located. It's wonderful to know that you enjoyed the comfortable bed and good shower during your stay. Your satisfaction is important to us, and we appreciate your feedback on our accommodations.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear that your experience did not meet your expectations. Please reach out to us to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them to improve our services for future guests.
