Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Very nice Inn, well located
Commentaires de Gestion de l’hôtel
17 juill. 2024 par concierge , Gestion de l’hôtel
Dear Claude,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay at our inn and found our location convenient. We look forward to welcoming you back on your next visit.RegardsAshwin AshokGuest Services Manager
par un voyageur
Publié le 7 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2023 par Ash, Gestion de l’hôtel
Dear Jean Marie,Thank you for the high rating! We're delighted to know you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon.Warm regards,Ashwin AshokLead Concierge
par un voyageur de Sherwood Park
Publié le 28 juill. 2024 sur Expedia
Great character and atmosphere, felt like stepping back in time but with all the modern accessories
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sean A. McEwen Front Office Manager , Gestion de l’hôtel
Dear Jacueline,Thank you so much for your kind words. We're thrilled to hear that you enjoyed the unique character and atmosphere of our hotel. Our goal is to provide a nostalgic experience while ensuring that all modern conveniences are at your fingertips. We hope to welcome you back soon for another memorable stay.Best regards,Sean A. McEwen Front Office Manager Pendray Inn & Teahouse
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Sean A. McEwen Front Office Manager , Gestion de l’hôtel
Dear Timothy,Thank you for the 5/5 review rating. We appreciate your business and hope to see you again. All the best.Best regards,Sean A. McEwen Front Office Manager Pendray Inn & Tea House
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Wonderful staff!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par concierge , Gestion de l’hôtel
Dear Michael,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our staff. Your feedback means a lot to us, and we look forward to welcoming you back soonBest RegardsAshwin AshokGuest Services Manager
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par concierge , Gestion de l’hôtel
Dear Alan,Thank you so much for your excellent feedback! We greatly appreciate your perfect score and are delighted that you enjoyed your experience with us. We are looking forward to welcoming you back soon.RegardsAshwin AshokGuest Services Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The hotel is kept in old English style. Staff is friendly and rooms are clean but somewhat poorly maintained. Our room had furniture with big stains, poorly hidden electrical cords shattered the look of the room, it also had a very small TV and no AC was available. More value for money may be found elsewhere. Breakfast was good and the location too.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par concierge , Gestion de l’hôtel
Dear Jeans Jacob,Thank you for your recent feedback regarding your stay with us. We appreciate your detailed comments and would like to address a few points you raised.Firstly, we apologize if the absence of air conditioning and the size of the TV in your room did not meet your expectations. As mentioned on our booking website and in your confirmation, our hotel, housed in a heritage building, does not have air conditioning. We understand that this can impact comfort, especially during warmer weather, and we regret any inconvenience caused.Additionally, we maintain a standard of 32-inch TVs in all our rooms, consistent with our commitment to preserving the historic charm of our establishment.We sincerely appreciate your understanding and feedback, as it helps us to continually improve our services and facilities.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best RegardsAshwin AshokGuest Services Manager
par un voyageur
Publié le 12 juill. 2024 sur Expedia
It”s an old building, no air conditioning, and the windows didn’t have screens and didn’t close, I was bitten by mosquitoes all night long.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par concierge , Gestion de l’hôtel
Dear Choonja,Thank you for sharing your feedback with us. We regret to hear about the discomfort you experienced during your recent stay.As mentioned in the booking confirmation, our hotel, being a heritage building, does not have air conditioning or window screens, and unfortunately, structural changes are not possible due to its historical significance. To mitigate this, we provide fans in all rooms to enhance ventilation and comfort.We understand that Victoria generally does not experience hot weather, and the recent heat wave likely aggravated the situation. Nevertheless, we apologize for any inconvenience caused by the mosquitoes and room temperature. Your feedback is valuable to us, and we remain committed to exploring ways to enhance our guests' experience while respecting the historical integrity of our building.We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Warm regards,Ashwin AshokGuest Service Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Very British :)
Commentaires de Gestion de l’hôtel
12 juill. 2024 par concierge , Gestion de l’hôtel
Dear Hannes,Thank you ever so much for your delightful feedback! We're thrilled to hear that your experience was "Very British" – it's truly our aim to provide an authentic and memorable stay. Looking forward to welcoming you back soon!Warm regards,Ashwin AshokGuest Service Manager
par un voyageur
Publié le 28 juin 2024 sur Expedia
Beautiful victorian house with great views of the inner harbor.
Commentaires de Gestion de l’hôtel
28 juin 2024 par concierge , Gestion de l’hôtel
Dear Jesse,,Thank you so much for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at Pendray Inn and appreciated the beautiful Victorian charm of our property, along with the great views of the inner harbor.At Pendray Inn, we take great pride in offering our guests a unique and memorable experience, set against the backdrop of Victoria's stunning waterfront. We hope that the ambiance and views added to the enjoyment of your visit.We sincerely appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.Warm regardsAshwin AshokLead Concierge
