Note fondée sur 1 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice stay we appreciated the bike and kayak
Commentaires de Gestion de l’hôtel
12 août 2024 par Pink, Gestion de l’hôtel
Thank you for your review! We're glad to hear you had a nice stay and enjoyed the complimentary bikes and kayaks. We hope to welcome you back for another great experience soon! Safe travels!
par un voyageur
Publié le 6 août 2024 sur Expedia
Grande suite.
Bon petit déjeuner.
Option gratuite de prêt de vélos pour visiter Victoria. Pratique et sympa.
Commentaires de Gestion de l’hôtel
7 août 2024 par Pink, Gestion de l’hôtel
We’re delighted to hear that you enjoyed your suite and found our breakfast to be good. It’s also great to know that you took advantage of our free bike rental option to explore Victoria. We strive to provide practical and enjoyable amenities for our guests, and it's fantastic to see that you appreciated them.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Propreté et le personnel
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
A good motel very clean near the Victoria city center
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Sam K, Gestion de l’hôtel
Hi Caroline, Thank you for staying with us on your latest visit to Victoria. I hope the next time you stay with us, we will make a better impression and glean a 5 out of 5 rating from you stay experience. We are looking forward to being of service to you soon.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Na
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 2 juill. 2023 sur Expedia
Beau motel, propre et bien situé. Excellent déjeuner et employés sympathique. Merci beaucoup. William
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Pink, Gestion de l’hôtel
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our motel and found it clean and well-located. We strive to maintain a welcoming and comfortable environment for our guests, and we are glad that this was reflected in your experience.We are also pleased to hear that you enjoyed our excellent breakfast. We believe in the importance of starting the day with a delicious and nutritious meal, and we are glad that you appreciated it.We will pass along your compliments to our team, as they are the heart of our service. Their friendliness and helpfulness are a priority for us, and we are thrilled that they contributed to making your stay enjoyable.Thank you again for your recommendation and for choosing our motel. We look forward to welcoming you back on your next visit. If there is anything you need, please don't hesitate to let us know.
par un voyageur
Publié le 11 juin 2023 sur Expedia
Chambre très bien, personnel courtois, vélos électriques gratuits très appréciés. Petit-déjeuner correct, malgré les oeufs durs froids
Commentaires de Gestion de l’hôtel
12 juin 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to review your stay at our hotel. We appreciate your feedback.We're pleased to hear that you found your room to be very good and that our staff provided courteous service. Creating a comfortable and welcoming environment for our guests is important to us, and we're glad that we met your expectations in these areas.We're glad that you enjoyed the complimentary use of our electric bikes. We understand the convenience and fun they can bring to exploring the area, and we're delighted that you appreciated this offering.Thank you for your feedback regarding the breakfast. We apologize for the issue with the cold hard-boiled eggs. We appreciate your feedback and will take it into consideration as we continually strive to enhance our breakfast offerings.Thank you again for your review. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the future. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out to us.
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 13 août 2022 sur Expedia
Motel tout ce qu’il y a de plus classique/ordinaire. Les photos de l’extérieur sur Internet donnent une meilleure impression par rapport à la réalité. La chambre était propre mais on ne peut pas en dire autant des aires communes. Excentré de la ville. Environnement bruyant.
Commentaires de Gestion de l’hôtel
16 sept. 2022 par Pink, Gestion de l’hôtel
Hi Isabelle, Thank you for taking the time to write and post your stay experience. We are very sorry that you did not enjoy the cleanliness of our common area. We shared the information you sent in an email with our executive housekeeper, and we started to enhance different aspects of common areas. Our Inn was built in 1963, and the same man owns it today. We have proud of working here and taking care of this place. We appreciate your feedback, and it is undoubtedly not a prestige place to go. Still, we provide more value than anyone else, including our complimentary e-bike, kayak, stand-up paddle boarding, and courtesy shuttle service. Thank you again for choosing us, and we look forward to welcoming you back with our enhanced area.Sincerely,The Robin Hood Inn & Suites
