Ratings based on 963 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 20, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 17, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 13, 2024 on Hotels
1 out of 5
by A traveller

Posted Oct. 13, 2024 on Hotels
Staff and service was phenomenal, but property is not in good shape in terms of overall maintenance. It's in need of an interior renno and update to the rooms.
5 out of 5
by A traveller

A piece of paradise close to the city.

Posted Oct. 8, 2024 on Hotels
Relaxing business trip that turned into an extended stay due to the comfort and beauty of the hotel. Service was above and beyond. Would highly recommend for a peaceful get-away that is very close to the city.
5 out of 5
by A traveller

Posted Oct. 6, 2024 on Expedia
Had a lovely weekend get away here. Upgraded to a suite and it was worth it.
5 out of 5
by A traveller

Posted Oct. 4, 2024 on Expedia
Nice rooms and hotel. A bit loud from a wedding and other event till about 11 pm.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 4, 2024 on Hotels
5 out of 5
by A traveller

AMAZING STAY!

Posted Oct. 3, 2024 on Hotels
I travel a lot for business and since Covid I’ve experienced nothing but higher prices for hotels and much less service. This was absolutely not the case for The Westin at Bear Mountain. From the Bellman to the front desk staff and all the restaurant staff my stay was incredible!!! I arrived several hours early and they were so accommodating to get me right up to my room which was upgraded to a beautiful suite! It was clean and well stocked. I ate all my meals in their restaurant which was delicious and all of the staff were phenomenal! I will most definitely be back as this is how a hotel should be run as customer service was clearly a priority here and the nightly pricing was definitely fair and not overpriced!
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 1, 2024 on Hotels