Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2022 sur Expedia
Personnels,
Commentaires de Gestion de l’hôtel
7 mars 2022 par Accounts, Gestion de l’hôtel
Thank you Daloba, we appreciate your review and we assure you that we are already working to improve on the low areas. Thanks and please come again.
par un voyageur
Publié le 1 mai 2023 sur Expedia
Decent property in a quiet neighbourhood. Highly recommended if you are looking for a sanctuary in the Lekki area
Commentaires de Gestion de l’hôtel
3 mai 2023 par Susan, Gestion de l’hôtel
Thank you for this feedback. We are glad you enjoyed your stay. We look forward to seeing you again.
par un voyageur
Publié le 13 nov. 2022 sur Expedia
par un voyageur
Publié le 24 oct. 2022 sur Expedia
The pool was dirty
Commentaires de Gestion de l’hôtel
7 nov. 2022 par Tudor House Hotel, Gestion de l’hôtel
The pool was shut down for maintenance for a few days. We apologize for any inconveniences this may have caused you during your stay. The pool is up and clean for use now. Thank you
par un voyageur
Publié le 21 mai 2021 sur Hotels
The staff are pleasant, however the bathrooms are in need of upgrading. They give you one towel for two people and no wash rags. The refrigerator in the room did not work well, although I reported it nothing was done. The linen on the bed was old and torn
Commentaires de Gestion de l’hôtel
1 juin 2021 par Tudor, Gestion de l’hôtel
Thank you for the feedback and our sincere apologies Ma'am, We will upgrade as advised. Also ma'am, for your next visit an extra towel is based on request. Kindly call the house keeping manager and an extra towel will be delivered to your room.
Sincere apologies for the linen it must have been an oversight ma'am. This is not your first visit to Tudor and we are sorry for the inconveniences we may have caused you this time. We will take action as advised. Have a great day,
par un voyageur
Publié le 8 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2020 par Susan, Gestion de l’hôtel
Thank you sir for staying with us. We look forward to your next visit.
par un voyageur de New Jersey, us
Publié le 31 mars 2019 sur Expedia
The property was nice and modern. The rooms were roomy and comfortable. The staff was very nice and helpful. I truly enjoyed my stay at Tudor House.
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Susan, Gestion de l’hôtel
We sincerely appreciate every moment you spent at Tudor. Thank you for choosing Tudor House and we hope to see you again. Warm Regards.
par un voyageur
Publié le 16 janv. 2019
Everyone that worked there was so friendly and welcoming!! Very nice and comfortable rooms. Hotel was in walking distance from several things around town.
Being from out of the country, I was very concerned...but everyone there made me feel very welcomed and right at home.
Planning on a couple more stays there when my husband or I are in town and need a place to stay
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Tudor Hotels limited, Gestion de l’hôtel
Thank you. We are glad we satisfied you and we will be more than glad to have you around again. Best wishes
par un voyageur de Atlanta, Georgia
Look for Another Hotel
Publié le 4 avr. 2018 sur Expedia
Pour : The pool is open all day, so is the kitchen.
Contre : Management, room condition
Emplacement : The hotel was confusing to all Uber drivers and the hotel only has a tiny sign with the hotel name on it
First time to Lagos. I live in the US.
Cons:
1. One of the cleaning staff went through my items and stole money from me. The manger pretended to do a thorough investigation. She told me she reviewed the cameras and questioned the 2 people that entered my room that day, but also asked the 2 people did anyone else go into the room. (She would have known that answer if she actually reviewed the cameras). So someone stole my money and went unpunished. The manager kept saying they have never had this type of issue (yeah right!). They did not offer a free meal, late checkout, nothing to rectify the situation.
2. The rooms need renovating. The shower knobs were rusting. The sink handle was hanging of the base. The bed's mattress was extremely hard and I often woke up to a sore back.
3. The food prices were not worth the taste with the exception of their egg sauce.
4. When I pulled the room curtain, a roach fell out.
5. The hotel was loud and walls were thin, Some guests got into a violent fight in the room next to me at 3am. The incident lasted at least 20 minutes. Once again, not even an apology from management.
6. The pictures online are deceiving of the rooms.
Pros: The pool is open all day.
Commentaires de Gestion de l’hôtel
12 avr. 2018 par customer relations , Gestion de l’hôtel
we appreciate your feedback it will help us sever you better .
Thorough investigation reveals that it is doubtful that the calmed missing items actually got lost ;there are safe in the rooms for customers valuables.
Disturbance by fellow guest: you recall that the incident happened around 3am which is not appropriate to knock on your door for apology.
we are sorry but you can check all other of our reviews, they say something to the contrary.
In any case thanks for your feeback , keep them coming .we look forward to your next visit
par un voyageur
Publié le 3 mars 2018 sur Expedia
The hotels ad states they have and do things that they don’t.
Commentaires de Gestion de l’hôtel
10 avr. 2018 par customer relations , Gestion de l’hôtel
Thanks for your feedback .
