Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
ALL SOFTWARE SHOUT DOWN WITH NO PREVIOUS NOTICE TO
Publié le 23 oct. 2024 sur HotelsNo contact from the hotel to us, to inform they had no computer service. Never reached out UNTIL we got there to inform us there was no way to check us in.
I hope all who were registered get PROMPT REFUNDS.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
par un voyageur
Publié le 20 oct. 2024 sur Expedia
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Property was new but kinks were still being worked out. Property did not have internet so no room key was provided.Due to system being down staff relied on paper to complete check in and verify if room was still in use. Staff woke me up at 8 am to check if I was still in room. Doors leading to outside that are normally locked were left propped open causing security concerns for myself and my family. Hilton should have done a better job with internet to alleviate security concerns.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
It’s a great and clean hotel to stay at.
It’s very spacious and had everything you needed. It’s one of the best hotels I’ve stayed at for this price range.
They have free breakfast but when we were there, it was running late and wasn’t ready at 8:30 AM like it was supposed to.
Their system was down still from Hurricane and they were not able to make room keys for us so the front desk person had to let you in with a master key. But I don’t think that this was their fault.
par un voyageur
Unprofessional
Publié le 13 oct. 2024 sur HotelsWe’re turned away by a rude staff member who said there internet and phones were down so they weren’t honoring reservations and had given our room away. We had driven multiple hours from a college football game and had no other option but to drive 3 hours to our home. I would never give this hotel another chance. Staff was rude, gave no options other than it would be up to us to get a refund.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
When cleaning shower area, try to use bleach to kill the mold and mildew around the shower base, corners, etc. Shower head needs cleaning bc water came out only one side. The gym has a severe moisture issue bc when i worked out and the dryers were running there was water coming up from the floor through the rubber floor mats. All over the floor.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
We had a room on first floor since my wife has some walking issues. Unfortunately there were some guests that were in lobby that were very noisy since the sound really travels with tile floors. I am not sure if there is a time frame for when lobby should be closed but the noise was still going on after 11 pm. We were told it was a wedding party and they were in lobby the 2nd night. Breakfast on 1st day had a very good selection. However on the 2nd day breakfast was not completely ready. So not sure if they were short staffed or if there was another issue. The next time we are in town we will probably ask to have room on another floor because of noise issue. Also the A/C thermostat and TV remote are not consumer friendly
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Hotels
